Veritas Essential Appliance Support - Extended service agreement - parts and labor - 1 year - on-site - response time: 4 business hours - corporate - for NetBackup Flex 5260 (Config A)
Veritas Appliance Support Services help keep your systems up and running and your staff working efficiently by providing you with access to a team of experts and support resources.
- Access to Veritas engineers for hardware issues
- Innovative and comprehensive support technology
- 24x7 access to updates and patches - available at any time from any location
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Comprehensive support
Veritas Essential Appliance Support offers an extensive service agreement covering parts and labor, ensuring your storage arrays are always running optimally. With on-site service available 24 hours a day, seven days a week, you can rest assured that help is always on hand when you need it.
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Around-the-clock technical assistance
Gain peace of mind with round-the-clock access to technical support, including phone consulting, web support, and web knowledge base access. Whether you encounter an issue during the day or at night, expert assistance is just a call or click away.
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Continuous updates
Stay updated with new releases for your storage arrays. Veritas ensures your equipment remains current with ongoing updates, providing you with improved performance and security.
