Tripwire Enterprise Support - Technical support - for Tripwire Enterprise for Tripwire Industrial Visibility - 1 node - phone consulting - 1 year - 24x7 - response time: 1 h
- Emergency 24x7 support for severity 1 and 2 issues
- Reduced response times and relief goals
- Unlimited Tripwire customer center users
- Technical webinars for product releases
- Annual product assessment
; Tripwire Technical Support is intended to help make Tripwire customers successful by assisting with troubleshooting and helping to resolve specific issues, resulting from use of Tripwire products on supported platforms. The Tripwire support team and its customers are partners in the troubleshooting and resolution of issues. Customers may be required to perform reasonable troubleshooting tasks as recommended by Tripwire's staff.
