Microsoft Dynamics 365 Remote Assist Device NCE Monthly Term
The Dynamics 365 Remote Assist Device is a cloud service subscription designed for enterprises requiring remote collaboration and support capabilities powered by mixed reality technology. This CSP offering delivers monthly billing flexibility through Microsoft's New Commerce Experience (NCE) platform, enabling seamless remote assistance across mobile and mixed reality devices. Perfect for field service teams, technical support departments, and organizations deploying distributed workforce solutions that demand real-time visual collaboration and expert guidance.
Key Features
- Mixed reality-enabled remote collaboration for hands-on technical support
- Cloud-based Dynamics 365 Remote Assist Device integration with enterprise systems
- Monthly recurring billing through CSP New Commerce Experience (NCE)
- Multi-device support for mobile and mixed reality platforms
- Real-time visual annotation and expert guidance capabilities
- Secure cloud service subscription with enterprise-grade compliance
- Scalable deployment for field service and support teams
- Seamless integration with Microsoft Dynamics 365 ecosystem
Technical Specifications
| Specification |
Details |
| Product Name |
Microsoft Dynamics 365 Remote Assist Device |
| Manufacturer |
MICROSOFT CORPORATION |
| Part Number |
C0J1ZX-0001-3YT |
| Offering Type |
CSP New Commerce Experience (NCE) |
| Billing Model |
Monthly Recurring Subscription |
| Service Category |
Cloud Service Subscription |
| Technology |
Mixed Reality & Mobile Collaboration |
| License Term |
Monthly Term |
Frequently Asked Questions
What is Dynamics 365 Remote Assist Device?
Dynamics 365 Remote Assist Device is a cloud service subscription that enables remote collaboration using mixed reality and mobile devices. It allows experts to provide real-time visual guidance to field technicians, improving support efficiency and reducing resolution times.
How does the NCE monthly billing work?
The New Commerce Experience (NCE) monthly term provides flexible, recurring monthly billing through the CSP channel. This allows organizations to scale their remote assistance capabilities without long-term commitments while maintaining predictable monthly costs.
What devices are supported by Remote Assist?
The Dynamics 365 Remote Assist Device supports both mobile devices and mixed reality platforms, enabling field teams to access remote collaboration features across their preferred technology stack.
Is this suitable for field service operations?
Yes, this cloud service subscription is ideal for field service teams, technical support departments, and any organization requiring remote expert guidance. The mixed reality capabilities enhance troubleshooting accuracy and reduce on-site visit requirements.
