HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly.
- Faster resolution from specially trained, solution-oriented advanced resources
- Identification of risks and issues through regular device-based proactive scans
