HPE Foundation Care Next Business Day Service - 3 Years On-Site Support
HPE Foundation Care Next Business Day Service is a comprehensive extended service agreement designed for organizations operating HPE storage arrays who require reliable, rapid support. This 3-year on-site support plan delivers next business day response times with 9x5 coverage, ensuring your storage infrastructure remains operational and protected. Ideal for businesses running HPE MSA 2060 storage systems and related configurations, this service agreement combines parts and labour coverage to minimize downtime and maximize uptime for mission-critical storage environments.
Key Features
- Next business day on-site response time for rapid issue resolution
- 3-year extended service agreement with comprehensive parts and labour coverage
- 9x5 support window (Monday-Friday, business hours) for planned maintenance and emergencies
- Compatible with HPE MSA 2060 storage array configurations and related models
- Proactive support to minimize storage downtime and data access interruptions
- Factory-authorized technicians for genuine HPE parts and expert service
- Streamlined support process with direct access to HPE support resources
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Part Number |
R0Q76AR |
| Service Type |
Extended Service Agreement - Parts and Labour |
| Coverage Duration |
3 Years |
| Support Hours |
9x5 (Monday-Friday, business hours) |
| Response Time |
Next Business Day (NBD) |
| Service Delivery |
On-Site |
| Compatible Products |
HPE MSA 2060 Storage Arrays and related configurations |
| Coverage Scope |
Hardware parts, labour, and on-site support |
Frequently Asked Questions
What does HPE Foundation Care Next Business Day Service cover?
HPE Foundation Care Next Business Day Service provides comprehensive coverage including hardware parts replacement and on-site labour for eligible HPE storage arrays. The service agreement includes next business day response times during 9x5 support hours, ensuring rapid resolution of storage infrastructure issues.
How long is the service agreement valid?
This extended service agreement is valid for 3 years from the date of purchase or activation. The 3-year coverage period ensures continuous protection for your HPE storage array investment with consistent support terms throughout the service window.
What is the response time for on-site support?
The next business day response time means HPE will dispatch an authorized technician to your facility within one business day of reporting an issue during 9x5 support hours. This rapid response minimizes storage downtime and helps maintain business continuity.
Which HPE storage arrays are compatible with this service?
This extended service agreement applies to HPE MSA 2060 storage array configurations and related models, including units associated with part numbers R0Q73AR, R0Q74AR, R0Q75AR, R0Q76AR, and compatible variants. Verify your specific model compatibility with HPE documentation.
