HPE Foundation Care Next Business Day ProLiant DL38x Support
The HPE Foundation Care NBD ProLiant DL38x service is designed for organizations running mission-critical HPE ProLiant DL38x servers that require extended support beyond the standard warranty period. This 5-year post warranty service ensures your infrastructure maintains peak performance with guaranteed next business day on-site response, minimizing downtime and protecting your business continuity. Whether you're managing enterprise data centers or critical applications, this comprehensive support plan delivers the reliability and rapid response your operations demand.
Key Features
- Next Business Day on-site hardware support response
- Remote problem diagnosis and technical support
- Replacement parts and materials included
- Basic software support for HPE-provided software
- 5-year extended coverage post-warranty
- Proactive monitoring and maintenance support
- Access to HPE support portal and knowledge base
- Eligible for ProLiant DL38x server models
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise |
| Part Number |
H96L5PE |
| Service Type |
Foundation Care with Next Business Day Response |
| Coverage Duration |
5 Years Post-Warranty |
| Compatible Servers |
HPE ProLiant DL38x Series |
| Support Scope |
Hardware, Parts, Materials, Basic Software |
| Response Time |
Next Business Day On-Site |
| Remote Support |
24/7 Remote Diagnosis Available |
Frequently Asked Questions
What is included in HPE Foundation Care Next Business Day service?
Foundation Care NBD includes remote problem diagnosis, next business day on-site hardware support, replacement parts and materials, and basic software support for HPE-provided software. This comprehensive coverage helps maintain your ProLiant DL38x server availability and performance throughout the 5-year service period.
How does next business day support work for ProLiant DL38x servers?
When you report an issue, HPE provides immediate remote diagnosis to identify the problem. If on-site service is required, an HPE technician will visit your location by the next business day to resolve hardware issues, minimizing your server downtime and operational impact.
Can I extend my ProLiant DL38x warranty with this post warranty service?
Yes, this Foundation Care service is specifically designed as a post-warranty extension, providing 5 years of continued support after your original HPE warranty expires. It seamlessly extends your coverage to maintain continuous protection for your infrastructure investment.
What servers are eligible for this HPE support service?
This Foundation Care NBD service is compatible with HPE ProLiant DL38x series servers. The service ensures your eligible systems receive consistent, enterprise-grade support with guaranteed next business day response times throughout the 5-year coverage period.
