HPE Foundation Care 4-Hour Onsite Service - Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - academic, for retail customers
You deal with virtualized, mobile, and cloud technologies that increase complexity and make 24x7 support a necessity. Your IT staff must become specialists in too many areas, taking their focus away from strategic initiatives. HPE Foundation Care Services can help you minimize the time needed to troubleshoot, monitor, and remediate issues, while innovating for the future.
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
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Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
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Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
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Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
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Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
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Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
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Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
