HPE Foundation Care 4-Hour Exchange Service - Extended Hardware Support
The HPE Foundation Care 4-Hour Exchange Service is a comprehensive extended service agreement designed for organizations running HPE Advanced Network Fabric infrastructure. This five-year shipment-based support plan ensures your critical network hardware receives rapid replacement within a four-hour exchange window, minimizing costly downtime and maintaining operational continuity. Ideal for enterprises, data centers, and mission-critical environments where network availability directly impacts business performance.
With HPE Foundation Care, you gain peace of mind knowing that hardware failures are addressed with industry-leading response times. The 4-hour exchange service covers eligible Advanced Network Fabric components, providing proactive support throughout the five-year coverage period. This extended service agreement reduces the total cost of ownership by eliminating unexpected repair expenses and ensuring your infrastructure remains resilient.
Key Features & Benefits
- 4-hour hardware exchange response time for rapid component replacement
- 5-year extended service agreement coverage period
- Shipment-based delivery of replacement hardware components
- Comprehensive support for HPE Advanced Network Fabric products
- Minimizes network downtime and operational disruptions
- Proactive hardware replacement service included
- Reduces unplanned maintenance costs and IT overhead
- Enterprise-grade support for mission-critical infrastructure
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Part Number |
H98T2E |
| Service Type |
Extended Service Agreement |
| Coverage Duration |
5 Years |
| Exchange Response Time |
4 Hours |
| Delivery Method |
Shipment-Based |
| Compatible Products |
HPE Advanced Network Fabric |
| Support Model |
Hardware Replacement Service |
Frequently Asked Questions
What is included in the HPE Foundation Care 4-Hour Exchange Service?
The HPE Foundation Care 4-Hour Exchange Service includes five years of extended hardware support with rapid component replacement. When a covered hardware component fails, HPE ships a replacement within four hours, ensuring minimal network downtime. This extended service agreement covers all eligible Advanced Network Fabric products during the coverage period.
How does the 4-hour exchange service work?
Upon reporting a hardware failure, HPE initiates the exchange process immediately. A replacement component is shipped within four hours during business hours. The defective hardware is returned using the prepaid shipping method included with your extended service agreement. This rapid exchange minimizes disruption to your network operations.
Which HPE products are covered by this extended service agreement?
The HPE Foundation Care 4-Hour Exchange Service (H98T2E) is specifically designed for HPE Advanced Network Fabric products. Coverage includes eligible network fabric components and related hardware. Verify your specific equipment qualifies by checking the product documentation or contacting HPE support.
Why choose HPE Foundation Care for your network infrastructure?
HPE Foundation Care provides enterprise-grade support with industry-leading response times. The 4-hour exchange service ensures your Advanced Network Fabric remains operational, protecting your business from costly downtime. Over five years, this extended service agreement delivers predictable support costs and peace of mind for mission-critical infrastructure.
