HPE Foundation Care 24x7 Service - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.
- Make one call to access global support specialists
- Resolve issues quickly with alerts and access to actionable information
- Use the unique combination of automated support and HPE expertise
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Simplify your support experience
Stay up and running with HPE Foundation Care - one place to resolve problems for hardware, firmware, and software; get replacement parts and materials; access updates; and take advantage of collaborative support for independent software vendors.
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Reduce complexity
Simplify support with 24x7 system monitoring, fast diagnostics, automatic case creation, and parts dispatch.
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Reduce downtime
Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
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Prepare for growth
Make full use of IT resources, budgets, and talent to advance your business toward high-value growth.
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Boost control and management
Leverage online visibility into your assets and support status with the HPE Support Center website.
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Foundation Care call-to-repair service
Call 24 hours a day, seven days a week, including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.
