HPE Aruba Networking Foundational Care 5Y 4HR Exchange Service
HPE Aruba Networking Foundational Care is a comprehensive support service designed for enterprise organizations operating the Aruba 8360-48XT4C switch. This five-year service agreement combines proactive technical support with rapid hardware replacement, ensuring your network infrastructure maintains peak performance and availability. The 4-hour exchange service level guarantees minimal downtime, making it ideal for mission-critical network environments where interruptions directly impact business operations.
Whether you're managing a large data center, campus network, or distributed enterprise infrastructure, this foundational care coverage provides the peace of mind that expert support and rapid hardware response are always available when you need them most.
Key Features
- 5-year comprehensive support coverage for Aruba 8360-48XT4C switch
- 4-hour hardware exchange service level for rapid issue resolution
-
Technical support from HPE Aruba networking experts
- Proactive monitoring and maintenance to prevent network disruptions
- Hardware replacement included in service agreement
- Dedicated support for enterprise-grade networking infrastructure
- Seamless integration with existing HPE Aruba network environments
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H67E9E |
| Service Type |
Foundational Care Support |
| Coverage Term |
5 Years |
| Exchange Service Level |
4 Hours |
| Compatible Device |
Aruba 8360-48XT4C Switch |
| Support Scope |
Hardware and Software Support |
Frequently Asked Questions
What does HPE Aruba Foundational Care include?
HPE Aruba Networking Foundational Care provides five years of comprehensive technical support and hardware replacement services for your Aruba 8360-48XT4C switch. The 4-hour exchange service level ensures rapid hardware replacement if issues occur, minimizing network downtime and maintaining business continuity.
What is the 4-hour exchange service level?
The 4-hour exchange service level means HPE commits to providing replacement hardware within 4 hours of reporting a covered hardware failure. This rapid response time is critical for enterprise networks where every minute of downtime impacts productivity and revenue.
How long does the Foundational Care coverage last?
This service agreement provides continuous coverage for 5 years from the date of purchase, ensuring your Aruba 8360-48XT4C switch remains supported throughout its primary operational lifecycle with consistent access to technical expertise and hardware replacement.
Is software support included in this service?
Yes, HPE Aruba Networking Foundational Care includes both hardware and software support, providing comprehensive coverage for all aspects of your Aruba 8360-48XT4C switch operation and ensuring optimal network performance.
