HPE Aruba Networking Foundational Care 3Y 4HR Exchange Service
The HPE Aruba Networking Foundational Care 3Y 4HR Exch 8360 12-16-24P SVC is designed for enterprises and organizations running Aruba 8360 switch infrastructure who need reliable hardware and software support. This 3-year foundational care service delivers peace of mind with rapid 4-hour hardware exchange response times, ensuring your critical network infrastructure stays operational. Perfect for businesses that cannot afford extended downtime, this service combines proactive support with swift hardware replacement to minimize network interruptions and maintain business continuity.
Key Features
- 3-year foundational care coverage for Aruba 8360 switch models
- 4-hour hardware exchange response time for rapid issue resolution
- Combined hardware and software support service
- Covers Aruba 8360 12-port, 16-port, and 24-port configurations
- Minimizes network downtime with expedited replacement procedures
- Comprehensive support for critical network infrastructure
- Proactive monitoring and maintenance included
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking |
| Service Type |
Foundational Care with Hardware Exchange |
| Coverage Duration |
3 Years |
| Response Time |
4 Hours |
| Compatible Models |
Aruba 8360 12P, 16P, 24P |
| Support Scope |
Hardware and Software |
| Part Number |
H66K5E |
Frequently Asked Questions
What does HPE Aruba Networking Foundational Care include?
The Foundational Care service provides three years of combined hardware and software support for your Aruba 8360 switches. It includes 4-hour hardware exchange response, ensuring rapid replacement of failed components to keep your network running smoothly.
How quickly will I receive a replacement switch under this service?
With the 4-hour exchange response, HPE commits to providing a replacement Aruba 8360 switch within 4 hours of reporting a hardware failure, significantly reducing network downtime and maintaining service availability.
Which Aruba 8360 models are covered by this support service?
This Aruba Networking support service covers Aruba 8360 switches in 12-port, 16-port, and 24-port configurations, providing comprehensive coverage across your network infrastructure deployments.
Is software support included with this hardware exchange service?
Yes, this is a combined service that includes both hardware and software support. Your 3-year foundational care covers software updates, patches, and technical assistance alongside hardware replacement.
