HPE Aruba Networking Foundational Care 1Y 4HR Exch 8360 Support Service
The HPE Aruba Networking Foundational Care 1Y 4HR Exch 8360 is a comprehensive hardware and software support service designed for organizations running Aruba 8360 switch models. This one-year foundational care service delivers rapid 4-hour exchange response times, ensuring your network infrastructure stays operational and minimizes costly downtime. Perfect for enterprises, data centers, and mid-market organizations that depend on reliable network availability, this service provides peace-of-mind hardware replacement and technical support for your critical Aruba networking equipment.
Key Features
- One-year foundational care coverage for Aruba 8360 switch models
- 4-hour exchange response time for rapid hardware replacement
- Covers hardware failures and defective components
- Maintains network availability with quick component swaps
- Includes software support and updates during service period
- Designed for Aruba 8360 12, 16, and 24-port configurations
- Reduces mean time to repair (MTTR) for network infrastructure
- Professional technical support included
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking Foundational Care |
| Service Duration |
1 Year |
| Response Time |
4 Hours (Exchange) |
| Compatible Models |
Aruba 8360 12P, 16P, 24P Switches |
| Support Type |
Hardware and Software |
| Service Scope |
Component replacement, technical support, software updates |
| Part Number |
H66J5E |
Frequently Asked Questions
What does HPE Aruba Networking Foundational Care include?
The Aruba Networking Foundational Care service provides one year of comprehensive support for your Aruba 8360 switches, including hardware replacement with a 4-hour exchange response time, software updates, and technical assistance to keep your network running smoothly.
How fast is the hardware replacement for Aruba 8360 switches?
This service offers a 4-hour exchange response time, meaning HPE will replace defective hardware components within 4 hours of reporting an issue, significantly reducing network downtime and maintaining business continuity.
Which Aruba switch models are supported by this foundational care service?
The HPE Aruba Networking Foundational Care supports Aruba 8360 switch models including the 12-port, 16-port, and 24-port configurations, providing consistent coverage across your Aruba switching infrastructure.
Is software support included with this Aruba support service?
Yes, this foundational care service includes both hardware and software support, ensuring your Aruba 8360 switches receive updates, patches, and technical assistance throughout the one-year service period.
