HPE Aruba Networking Foundational Care 1Y 4HR Exchange Service
The HPE Aruba Networking Foundational Care 1Y 4HR Exchange is designed for organizations running the Aruba 8360 48V2X2RJ45 25G SFP56 Switch who need reliable hardware and software support. This service ensures your network infrastructure stays operational with rapid response times and hardware replacement capabilities. Perfect for enterprises, data centers, and managed service providers requiring 4-hour exchange support and continuous network availability.
With one year of comprehensive coverage, this foundational care service combines technical assistance with hardware replacement to minimize downtime and maintain peak network performance. It's the essential protection layer for mission-critical Aruba networking deployments.
Key Features
- 4-hour hardware exchange response time for rapid issue resolution
- One-year comprehensive support coverage for Aruba 8360 Switch
- Hardware and software technical support included
- Eligible replacement services for covered components
- Maintains network availability and performance continuity
- Dedicated support for 25G SFP56 connectivity
- Proactive monitoring and issue prevention
- Priority support queue access
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Product Line |
Aruba Networking Foundational Care |
| Part Number |
H66T0E |
| Coverage Duration |
1 Year |
| Response Time |
4 Hours |
| Service Type |
Hardware Exchange |
| Compatible Device |
Aruba 8360 48V2X2RJ45 25G SFP56 Switch |
| Support Scope |
Hardware and Software |
Frequently Asked Questions
What does Foundational Care 1Y 4HR Exchange include?
This service provides one year of comprehensive support with 4-hour hardware exchange response, technical support for both hardware and software, and replacement services for eligible Aruba networking components. It ensures minimal network downtime and continuous operational support.
How quickly will I receive a replacement switch?
The 4-hour exchange service guarantees a replacement unit within 4 business hours of reporting a covered hardware failure, keeping your network running with minimal interruption.
Is software support included with this service?
Yes, the Foundational Care service includes both hardware and software technical support, ensuring comprehensive coverage for your Aruba 8360 Switch deployment and related networking infrastructure.
What Aruba products are covered under this service?
This specific service is designed for the Aruba 8360 48V2X2RJ45 25G SFP56 Switch. Coverage includes eligible hardware components and software support for this model line.
