HPE Aruba 8360 48XT4CSVC 4Y FC NBD wCDMR Support Contract
The HPE Aruba 8360 48XT4CSVC is a high-performance enterprise network switch designed for organizations requiring reliable, scalable data center and campus networking infrastructure. This 4-year support contract with Foundation Care Next Business Day (NBD) service and Comprehensive Defect Material Replacement (CDMR) ensures your critical network operations remain protected with rapid response times and complete hardware coverage.
Ideal for enterprises, service providers, and large organizations managing complex network environments, this support package delivers peace of mind through HPE's industry-leading service delivery and technical expertise.
Support Contract Features
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4-Year Coverage — Extended protection for your Aruba 8360 switch investment
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Foundation Care NBD Service — Next business day hardware replacement and on-site support
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Comprehensive Defect Material Replacement (CDMR) — Full hardware defect coverage with expedited replacement
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24/7 Technical Support — Access to HPE support specialists for network troubleshooting
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Software Updates & Patches — Continuous security and performance updates included
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Proactive Monitoring — Remote diagnostics to identify and resolve issues before they impact operations
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Priority Response — Guaranteed response times for critical network incidents
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba 8360 Series |
| Model |
8360 48XT4CSVC |
| Part Number |
H67D9E |
| Service Type |
Foundation Care Next Business Day with CDMR |
| Contract Duration |
4 Years |
| Support Availability |
24/7/365 |
| Response Time |
Next Business Day On-Site |
| Replacement Coverage |
Comprehensive Defect Material Replacement |
Frequently Asked Questions
What does Foundation Care NBD support include?
Foundation Care Next Business Day (NBD) support provides 24/7 access to HPE technical support specialists, hardware replacement within one business day, and comprehensive defect coverage. This ensures minimal downtime for your enterprise network infrastructure.
How does CDMR (Comprehensive Defect Material Replacement) work?
CDMR covers all hardware defects and failures during the contract period. When a defect is identified, HPE ships replacement components or a replacement switch at no additional cost, ensuring continuous network availability.
Is this support contract suitable for data center environments?
Yes, the HPE Aruba 8360 48XT4CSVC with Foundation Care NBD and CDMR is specifically designed for mission-critical data center and enterprise campus networks where uptime and rapid support response are essential.
What happens after the 4-year support contract expires?
You can renew your support contract with HPE to maintain continuous coverage, or transition to alternative support options. HPE offers flexible renewal terms to match your operational requirements.
