HPE Aruba Networking Foundational Care 5Y NBD Exchange Hardware Support
The HPE Aruba Networking Foundational Care 5Y NBD Exchange service delivers comprehensive hardware support for your Aruba 8360-48XT4C networking infrastructure. This 5-year next-business-day exchange service ensures rapid hardware replacement, minimizing downtime and maintaining network availability when failures occur. Designed for organizations requiring reliable Aruba networking support, this foundational care coverage provides peace of mind through guaranteed hardware replacement within one business day.
Ideal for enterprises, data centers, and service providers operating Aruba 8360-48XT4C switches, this service eliminates costly network outages by ensuring rapid component exchange. With hardware-only coverage focused on physical component failures, you gain predictable support costs and faster mean-time-to-recovery (MTTR) for your critical networking infrastructure.
Key Features
- 5-year next-business-day hardware exchange coverage for Aruba 8360-48XT4C
-
Hardware-only support focused on physical component replacement and reliability
- Rapid response and replacement to minimize network downtime and service interruptions
- Foundational care tier providing essential hardware protection for networking equipment
- Predictable support costs with fixed 5-year service term
- Dedicated support for Aruba networking infrastructure maintenance
- Reduces mean-time-to-recovery (MTTR) for critical network failures
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking |
| Service Type |
Foundational Care Hardware Exchange |
| Coverage Duration |
5 Years |
| Response Time |
Next Business Day (NBD) |
| Coverage Scope |
Hardware Only |
| Compatible Model |
Aruba 8360-48XT4C |
| Part Number |
H67E7E |
| Service Delivery |
Hardware replacement and exchange |
Frequently Asked Questions
What is included in HPE Aruba Foundational Care hardware exchange service?
The Foundational Care 5Y NBD exchange service includes next-business-day hardware replacement for failed components on your Aruba 8360-48XT4C switch. Coverage focuses on physical hardware failures, ensuring rapid component exchange to restore network functionality and maintain service availability.
How quickly will I receive hardware replacement under this Aruba networking support plan?
This service provides next-business-day (NBD) exchange response, meaning replacement hardware ships within one business day of reporting a failure. This rapid turnaround minimizes network downtime and helps maintain continuous network operations for your infrastructure.
Does this Aruba 8360-48XT4C support service cover software and firmware?
No, this is a hardware-only support service. Coverage is limited to physical component failures and hardware replacement. Software, firmware updates, and technical assistance are not included in this foundational care tier.
What is the difference between Foundational Care and other HPE Aruba support tiers?
Foundational Care is HPE's entry-level hardware exchange support tier, providing essential next-business-day replacement coverage. Higher support tiers may include faster response times, on-site support, software updates, and proactive monitoring—features not included in this foundational hardware-only service.
