HPE Aruba 5Y FC NBD with CDMR Support Service
The HPE Aruba 5Y FC NBD with CDMR 836012/16/24p Service delivers comprehensive enterprise-grade support for mission-critical network infrastructure. Designed for organizations requiring next-business-day response times and collaborative deskside support, this five-year service contract ensures your Aruba networking equipment maintains peak performance with minimal downtime. Perfect for data centers, campus networks, and distributed enterprises that depend on reliable network availability.
Key Features
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5-Year Coverage — Extended protection for your Aruba network infrastructure investment
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Next Business Day (NBD) Response — Rapid support response to minimize network disruptions
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Collaborative Deskside Maintenance Response (CDMR) — On-site technical support for complex issues
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24-Port Support — Comprehensive coverage for 12, 16, and 24-port configurations
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Enterprise-Grade SLA — Guaranteed uptime commitments and priority escalation
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Hardware Replacement — Covered component replacement during service period
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Proactive Monitoring — Continuous health checks to prevent network failures
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H66N1E |
| Service Type |
Foundation Care with Next Business Day Response |
| Service Duration |
5 Years |
| Support Model |
Collaborative Deskside Maintenance Response (CDMR) |
| Port Configurations |
12, 16, and 24-port switches |
| Response Time |
Next Business Day (NBD) |
| Coverage Scope |
Hardware, software, and technical support |
Frequently Asked Questions
What does NBD support mean for my network?
Next Business Day (NBD) support guarantees that HPE Aruba technical specialists will respond to your support request by the next business day, ensuring rapid resolution of network issues and minimizing operational impact on your infrastructure.
What is included in Collaborative Deskside Maintenance Response?
CDMR service provides on-site technical support where HPE engineers work directly with your IT team to diagnose, troubleshoot, and resolve complex network issues, including hardware replacement and configuration optimization.
How does 5-year coverage benefit enterprise networks?
A 5-year service contract provides long-term cost predictability, extended hardware replacement coverage, and consistent support throughout your equipment lifecycle, reducing total cost of ownership for enterprise Aruba deployments.
Is this service compatible with 24-port Aruba switches?
Yes, this HPE Aruba service agreement supports 12, 16, and 24-port switch configurations, making it ideal for organizations with multi-tier network architectures requiring scalable, unified support across all port densities.
