HPE Aruba 4Y FC 4H OS HW Support Service
The HPE Aruba 4-Year Foundation Care 4-Hour On-Site Hardware Support Service (Part Number H95Y3E) is designed for organizations requiring enterprise-grade network infrastructure protection. This comprehensive support service ensures your Aruba networking equipment receives rapid response and expert maintenance, minimizing downtime and maximizing network availability for mission-critical operations.
Ideal for businesses deploying HPE Aruba switches, access points, and network controllers across distributed environments, this service provides proactive hardware support with guaranteed 4-hour on-site response times. Whether you're managing campus networks, data center infrastructure, or branch office connectivity, this support contract delivers peace of mind through professional technical assistance and hardware replacement coverage.
Key Features & Benefits
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4-Year Coverage Duration — Extended protection for your entire Aruba networking infrastructure investment
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4-Hour On-Site Response — Rapid hardware support with guaranteed technician arrival for critical issues
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Foundation Care Service Level — Comprehensive hardware maintenance including parts replacement and technical support
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Hardware Replacement Coverage — Failed components replaced at no additional cost during service period
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Expert Technical Support — Access to HPE Aruba certified engineers for network troubleshooting and optimization
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Proactive Monitoring — Continuous system health assessment to prevent network failures before they occur
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Priority Service Queue — Expedited support ticket handling for enterprise customers
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Flexible Deployment Support — Coverage for switches, controllers, and access points across your network
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking |
| Service Type |
Foundation Care Hardware Support |
| Service Duration |
4 Years |
| Response Time |
4 Hours On-Site |
| Coverage Scope |
Hardware failures, parts replacement, technical support |
| Part Number |
H95Y3E |
| Availability |
Enterprise deployment environments |
Frequently Asked Questions
What does HPE Aruba Foundation Care hardware support include?
Foundation Care provides comprehensive hardware support including 4-hour on-site response, parts replacement, technical assistance, and proactive monitoring. This service level ensures your Aruba networking equipment receives professional maintenance throughout the 4-year contract period, minimizing network downtime and maintaining optimal performance.
How quickly will HPE respond to hardware support requests?
HPE guarantees a 4-hour on-site response time for hardware support incidents. Once you report a critical issue, HPE dispatches a certified technician to your location within 4 business hours to diagnose and resolve the problem, ensuring rapid restoration of your network services.
Is hardware replacement covered under this support service?
Yes, the 4-Year Foundation Care service includes hardware replacement coverage. Failed components such as line cards, power supplies, and modules are replaced at no additional cost during the service period, eliminating unexpected repair expenses and keeping your network operational.
What Aruba products are covered by this support contract?
This support service covers HPE Aruba networking equipment including switches, wireless controllers, and access points deployed in your infrastructure. The service provides unified support across your entire Aruba ecosystem, simplifying support management and ensuring consistent service quality.
