HPE Aruba 3Y FC NBD with CDMR Service Coverage
The HPE Aruba 3Y FC NBD with CDMR 836012/16/24p service delivers comprehensive enterprise network support for mission-critical Aruba infrastructure. Designed for organizations requiring next-business-day response times and collaborative deferral management, this 3-year service contract ensures your network switches and access points maintain peak performance with minimal downtime. Perfect for data centers, campus networks, and distributed enterprises that depend on reliable Aruba networking equipment.
Service Coverage Features
- Next-Business-Day (NBD) on-site support response
- Collaborative Deferral Management (CDMR) for flexible issue resolution
- 3-year comprehensive service contract coverage
- Support for Aruba 8360 series switches (12, 16, and 24-port configurations)
- Hardware replacement and parts coverage included
- 24/7 technical support access
- Proactive monitoring and maintenance services
- Enterprise-grade SLA guarantees
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Line |
Aruba Networking |
| Service Type |
Foundation Care with NBD Response |
| Contract Duration |
3 Years |
| Support Model |
Collaborative Deferral Management (CDMR) |
| Response Time |
Next Business Day (NBD) |
| Supported Platforms |
Aruba 8360 Series (12p, 16p, 24p) |
| Part Number |
H66K7E |
| Coverage Scope |
Hardware, software, and technical support |
Frequently Asked Questions
What does NBD support mean for my Aruba network?
Next-Business-Day (NBD) support guarantees that HPE will respond to critical issues within one business day, minimizing network downtime and ensuring your enterprise infrastructure stays operational.
How does Collaborative Deferral Management (CDMR) benefit my organization?
CDMR service allows your team to work with HPE support to schedule maintenance windows and defer non-critical updates, giving you control over when support activities occur in your network environment.
Is hardware replacement included in this 3-year service contract?
Yes, this comprehensive 3-year HPE Aruba service includes hardware replacement, parts coverage, and full technical support for your Aruba 8360 series switches.
What Aruba switch models does this service cover?
This service contract supports Aruba 8360 series switches in 12-port, 16-port, and 24-port configurations, providing enterprise-grade coverage for your network infrastructure.
