HPE Aruba 2Y High Touch Professional Services UoS
The Aruba 2Y High Touch Professional Services delivers comprehensive, hands-on support for enterprise network environments. Designed for organizations requiring dedicated technical expertise, this managed professional services offering provides proactive network management, strategic guidance, and rapid incident resolution. Perfect for enterprises deploying Aruba networking solutions who need expert-level support beyond standard maintenance, this service ensures your network infrastructure operates at peak performance with minimal downtime.
Key Features
- 24/7 dedicated technical support with high-touch engagement model
- Proactive network monitoring and health assessments
- Strategic consulting and optimization recommendations
- Rapid incident response and resolution prioritization
- Quarterly business reviews and performance reporting
- Access to senior network engineers and architects
- Customized training and knowledge transfer programs
- Two-year comprehensive coverage with flexible renewal options
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise |
| Part Number |
HJ0Q0A2 |
| Service Type |
Professional Services - High Touch |
| Coverage Duration |
2 Years |
| Support Model |
Unit of Service (UoS) Based |
| Support Availability |
24/7/365 |
| Service Level |
Enterprise-Grade with Dedicated Resources |
Frequently Asked Questions
What does High Touch Professional Services include?
High Touch Professional Services provides dedicated technical support, proactive monitoring, strategic consulting, and rapid incident response. You receive access to senior engineers, quarterly business reviews, and customized training to optimize your Aruba network infrastructure.
How does UoS-based professional services pricing work?
Unit of Service (UoS) pricing provides flexible, consumption-based billing for professional services. This model allows enterprises to scale support resources based on actual network complexity and support requirements, ensuring cost-effective coverage.
Is this service suitable for enterprise network environments?
Yes, the Aruba 2Y High Touch Professional Services is specifically designed for enterprise organizations requiring expert-level network support, strategic guidance, and proactive management of complex Aruba deployments.
What support options are available after the 2-year term?
HPE offers flexible renewal options to extend your professional services coverage. Contact our sales team to discuss multi-year agreements and customized support packages tailored to your organization's evolving needs.
