HPE ANW Foundational Care 5Y 4H Exchange SN8325H Software Service
The HPE ANW Foundational Care 5-Year 4-Hour Exchange service delivers essential support coverage for your SN8325H network switch infrastructure. Designed for enterprises requiring reliable hardware replacement and software support, this service plan ensures minimal downtime with rapid 4-hour exchange response times. Perfect for organizations running mission-critical network environments that demand enterprise-grade support and guaranteed service level agreements.
Key Features
- 5-year comprehensive support coverage for SN8325H switches
- 4-hour hardware exchange response time for failed components
- Software service and updates included throughout service period
- HPE Foundational Care support tier with dedicated technical assistance
- Proactive monitoring and maintenance capabilities
- Replacement parts logistics and expedited shipping
- Priority support queue access for critical issues
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Type |
Foundational Care Support Service |
| Compatible Device |
SN8325H Network Switch |
| Service Duration |
5 Years |
| Response Time |
4 Hours |
| Service Model |
Hardware Exchange |
| Support Tier |
Foundational Care |
| Part Number |
H06KCE |
| Coverage Type |
Software Service + Hardware Support |
Frequently Asked Questions
What does HPE Foundational Care support include?
HPE Foundational Care provides 5-year hardware support with 4-hour exchange response times, software service updates, and access to HPE technical support resources for your SN8325H network switch.
What is the 4-hour exchange service?
The 4-hour exchange service guarantees that HPE will respond to hardware failures within 4 hours and provide replacement components to minimize network downtime and maintain business continuity.
Is software support included in this service plan?
Yes, this service includes comprehensive software service coverage, ensuring your SN8325H receives necessary updates, patches, and technical support throughout the 5-year service period.
How do I activate this support service?
Contact HPE or your authorized reseller with your part number H06KCE to activate Foundational Care support for your SN8325H network switch infrastructure.
