HPE ANW FC 5Y CTR EDU/RET 9106 TAA — Enterprise Fibre Channel Support for Education & Retail
The HPE ANW FC 5Y CTR EDU/RET 9106 TAA is a comprehensive 5-year Fibre Channel support contract designed specifically for educational institutions and retail organizations requiring reliable network infrastructure maintenance. This TAA-compliant support solution ensures your HPE 9106 Fibre Channel switches maintain peak performance with dedicated technical assistance, priority response times, and proactive network monitoring. Perfect for organizations managing mission-critical storage area networks (SANs) that demand 99.9% uptime and rapid issue resolution.
Key Features & Benefits
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5-Year Continuous Technical Support — Uninterrupted access to HPE expert engineers for Fibre Channel infrastructure
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TAA-Compliant Coverage — Meets Trade Agreements Act requirements for education and government retail deployments
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Priority Response & Resolution — Expedited support tickets with guaranteed response times for critical network issues
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Proactive Network Monitoring — Continuous health checks and performance analytics to prevent downtime
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Hardware Replacement & Parts Coverage — Includes defective component replacement and shipping at no additional cost
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24/7 Technical Assistance — Round-the-clock access to HPE support specialists for emergency SAN issues
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Software Updates & Patches — Automatic delivery of firmware updates and security patches throughout contract term
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Dedicated Account Management — Single point of contact for support coordination and escalation
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Part Number |
H99E1E |
| Product Type |
Fibre Channel Support Contract |
| Contract Duration |
5 Years |
| Supported Equipment |
HPE 9106 Fibre Channel Switch |
| Support Scope |
Continuous Technical Response (CTR) |
| Compliance |
TAA (Trade Agreements Act) Compliant |
| Target Sectors |
Education, Retail |
| Support Availability |
24/7/365 |
| Response Time |
Priority-based SLA |
Frequently Asked Questions
What does the HPE ANW FC 5Y CTR support contract cover?
This 5-year Fibre Channel support contract provides comprehensive technical assistance for HPE 9106 switches, including 24/7 expert support, hardware replacement, firmware updates, and proactive monitoring to ensure your SAN infrastructure remains operational and secure.
Is this support contract suitable for educational institutions?
Yes. The HPE ANW FC 5Y CTR EDU/RET 9106 TAA is specifically designed for educational organizations and includes TAA compliance, making it eligible for government and institutional procurement programs with special pricing for the education sector.
What is TAA compliance and why does it matter?
TAA (Trade Agreements Act) compliance ensures the product meets U.S. federal procurement standards. For educational and retail organizations, TAA-compliant support contracts qualify for special government pricing and are required for many institutional purchasing agreements.
How quickly will HPE respond to critical Fibre Channel network issues?
The Continuous Technical Response (CTR) support model includes priority-based SLAs with expedited response times for critical issues. Educational and retail customers receive dedicated support queues to minimize SAN downtime and maintain network availability.
