HPE ANW 5Y Foundational Care NBD 9114 GTY Service
HPE Foundational Care is a comprehensive 5-year support service designed for enterprise organizations requiring reliable hardware maintenance and rapid response times. This next-business-day (NBD) service plan ensures your critical infrastructure receives expert technical support when you need it most. Perfect for businesses deploying HPE 9114 systems that demand guaranteed uptime and professional service level agreements.
With Foundational Care coverage, you gain access to HPE's global support network, ensuring minimal downtime and maximum productivity. This service plan includes parts replacement, technical assistance, and priority support escalation for your enterprise hardware investments.
Key Features
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5-Year Coverage — Extended protection for your HPE infrastructure investment
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Next-Business-Day Response — Rapid hardware replacement and technical support
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Foundational Care Service Level — Comprehensive maintenance and parts replacement included
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Global Support Network — Access to HPE's worldwide technical expertise
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Guaranteed Uptime Protection — Minimize critical system downtime with priority support
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Parts and Labor Included — No hidden costs for replacements or service calls
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Service Type |
Foundational Care with Next-Business-Day Response |
| Coverage Duration |
5 Years |
| System Compatibility |
HPE 9114 Series |
| Support Model |
NBD (Next-Business-Day) Service Level |
| Part Number |
H89G1E |
| Service Includes |
Hardware replacement, technical support, parts and labor |
Frequently Asked Questions
What is included in HPE Foundational Care?
HPE Foundational Care includes next-business-day hardware replacement, technical support from certified engineers, parts replacement, and labor costs. This comprehensive service plan eliminates unexpected support expenses and ensures your systems receive professional maintenance throughout the 5-year coverage period.
How quickly will HPE respond to support requests?
With next-business-day (NBD) service, HPE commits to responding and dispatching replacement parts or technicians within one business day of your support request. This rapid response time minimizes downtime and keeps your enterprise infrastructure running smoothly.
Is this service plan suitable for enterprise environments?
Yes, Foundational Care NBD service is specifically designed for enterprise organizations requiring reliable hardware support and guaranteed response times. The service level agreement ensures your critical systems receive priority attention and professional technical assistance.
What systems does this service cover?
This 5-year Foundational Care plan is compatible with HPE 9114 series systems and provides comprehensive coverage including parts, labor, and technical support for your entire service period.