HPE 5Y FC NBD NSG200 6 Port SVC
The HPE 5Y FC NBD NSG200 6 Port SVC is a comprehensive five-year support service contract designed for enterprise organizations requiring reliable network security and gateway infrastructure. This next-business-day (NBD) support service ensures minimal downtime for your NSG200 6-port fibre-channel deployment, providing peace-of-mind coverage for mission-critical networking environments. Ideal for data centers and enterprises managing high-availability network requirements, this service contract delivers rapid response times and expert technical support to keep your infrastructure running smoothly.
Service Coverage Highlights
- Five-year comprehensive support service contract for NSG200 6-port systems
- Next-business-day (NBD) response and resolution commitment
- Full coverage for 6-port fibre-channel gateway configurations
- Enterprise-grade technical support from HPE specialists
- Proactive monitoring and maintenance capabilities
- Hardware replacement and parts support included
- Priority access to HPE support resources
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H9SM1E |
| Product Type |
Support Service Contract |
| Service Duration |
5 Years |
| Response Time |
Next Business Day (NBD) |
| Port Configuration |
6 Port Fibre-Channel |
| Device Model |
NSG200 |
| Support Scope |
Full hardware and software support |
Frequently Asked Questions
What does the HPE 5Y FC NBD NSG200 support service include?
This five-year support service contract provides next-business-day response times, hardware replacement, technical support, and proactive maintenance for your NSG200 6-port fibre-channel gateway. Coverage includes parts, labor, and access to HPE's expert support team.
How quickly will HPE respond to support requests?
The NBD (next-business-day) service level guarantees that HPE support specialists will respond to your support request within one business day, minimizing downtime and ensuring rapid resolution of critical issues.
Is hardware replacement covered under this service contract?
Yes, the HPE NSG200 support service includes hardware replacement and parts support as part of the comprehensive five-year coverage, ensuring your 6-port fibre-channel infrastructure remains operational.
What is the difference between NBD and other HPE support options?
NBD (next-business-day) support provides response within one business day, making it ideal for non-critical systems. For mission-critical environments requiring faster response, HPE offers 4-hour and 24/7 support options as alternatives.
