HPE 4Y FC NBD NSG200 6 Port SVC
The HPE 4Y FC NBD NSG200 6 Port SVC is a comprehensive four-year support service contract designed for enterprises deploying HPE NSG200 network security appliances. This Next Business Day (NBD) support service ensures your critical network security infrastructure receives rapid response and resolution, minimizing downtime and maintaining continuous protection for your organization's data and communications.
Ideal for mid-market and enterprise organizations requiring reliable network security appliance support, this service contract provides peace of mind through HPE's industry-leading technical expertise and commitment to rapid incident resolution.
Key Features
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4-Year Coverage — Extended support duration for long-term cost predictability and continuous protection
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Next Business Day Response — Rapid on-site support ensures minimal network downtime and business continuity
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Full-Coverage Service — Comprehensive support for all hardware components and integrated security functions
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6-Port Configuration Support — Optimized for NSG200 appliances with six network ports for flexible deployment
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Hardware Replacement — Includes parts replacement and hardware repair services
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Technical Assistance — Access to HPE support engineers for configuration and troubleshooting
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Proactive Monitoring — Optional remote monitoring capabilities to prevent issues before they impact operations
Technical Specifications
| Specification |
Details |
| Manufacturer |
HEWLETT PACKARD ENTERPRISE |
| Part Number |
H9SJ8E |
| Product Type |
Support Service Contract |
| Service Duration |
4 Years |
| Response Time |
Next Business Day (NBD) |
| Applicable Product |
HPE NSG200 Network Security Appliance |
| Port Configuration |
6-Port |
| Support Scope |
Full Coverage (Hardware, Parts, Labor) |
| Service Level |
Enterprise-Grade Technical Support |
Frequently Asked Questions
What does the HPE 4Y FC NBD NSG200 support service include?
This four-year support contract provides Next Business Day on-site support, hardware replacement, parts coverage, and access to HPE technical engineers for your NSG200 6-port network security appliance. It ensures rapid response to critical issues and maintains your security infrastructure's operational integrity.
How quickly will HPE respond to support requests?
The Next Business Day (NBD) response commitment means HPE will dispatch a support technician to your site within one business day of reporting an issue, minimizing downtime and ensuring your network security appliance returns to full operation quickly.
Is hardware replacement covered under this service contract?
Yes, the HPE NSG200 support service includes comprehensive hardware replacement and parts coverage. Any defective components are replaced at no additional cost, and labor for installation is included in the service agreement.
Can I extend this support contract beyond four years?
HPE offers flexible renewal options for network security appliance support services. Contact your HPE representative to discuss extending coverage or upgrading to additional service tiers as your security requirements evolve.
