HPE 4Y FC CTR wCDMR NSG200 6 Port SVC
The HPE 4Y FC CTR wCDMR NSG200 6 Port Service is a comprehensive 4-year foundation care support contract designed for organizations deploying HPE NSG200 network security gateways. This service contract provides 24/7 technical support, hardware replacement, and proactive monitoring to ensure your network security infrastructure maintains peak performance and availability. Ideal for enterprises requiring mission-critical network protection with guaranteed response times and expert assistance.
Key Features
- 4-year foundation care coverage with 24/7 support availability
- Comprehensive hardware replacement and repair services
- Call Damage Mitigation and Recovery (CDMR) included for rapid issue resolution
- Covers 6-port NSG200 network security gateway configuration
- Proactive monitoring and diagnostics to prevent downtime
- Expert technical support from HPE certified engineers
- Flexible service options tailored to enterprise requirements
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Part Number |
H9SL2E |
| Service Type |
Foundation Care with Call Damage Mitigation and Recovery |
| Coverage Duration |
4 Years |
| Device Coverage |
NSG200 6 Port Network Security Gateway |
| Support Availability |
24/7/365 |
| Service Level |
Enterprise-grade technical support and hardware replacement |
Frequently Asked Questions
What does HPE foundation care coverage include?
HPE foundation care provides 24/7 technical support, hardware replacement, proactive monitoring, and Call Damage Mitigation and Recovery services to minimize network downtime and ensure continuous security gateway operation.
How long is the service contract valid?
This service contract provides 4 years of continuous coverage for your HPE NSG200 6-port network security gateway, ensuring long-term support and protection for your infrastructure investment.
Is hardware replacement included in this support contract?
Yes, the HPE 4Y FC CTR wCDMR service includes comprehensive hardware replacement and repair services, ensuring your NSG200 gateway remains operational with minimal service interruption.
What is Call Damage Mitigation and Recovery (CDMR)?
CDMR is an advanced service feature that provides rapid response and recovery assistance during critical incidents, helping mitigate damage and restore your network security infrastructure quickly.
