HPE 4Y FC 4H Exch NSG200 6 Port SVC
The HPE 4Y FC 4H Exch NSG200 6 Port Service is a comprehensive 4-year foundation care support contract designed for organizations requiring reliable network security appliance maintenance. This exchange service agreement provides rapid hardware replacement and technical support for HPE NSG200 security gateways, ensuring minimal downtime and maximum network availability. Ideal for enterprises deploying HPE security solutions across distributed locations, this service delivers peace-of-mind protection with 4-hour response times and expedited hardware exchange capabilities.
Key Features
- 4-year foundation care coverage with 4-hour exchange response time
- Hardware replacement service for NSG200 6-port security appliances
- Comprehensive technical support and troubleshooting assistance
- Expedited parts exchange program for critical infrastructure
- 24/7 support availability for enterprise environments
- Proactive monitoring and maintenance capabilities
- Dedicated account management for service coordination
Technical Specifications
| Specification |
Details |
| Manufacturer |
Hewlett Packard Enterprise (HPE) |
| Product Type |
Foundation Care Service Contract |
| Coverage Duration |
4 Years |
| Response Time |
4 Hours |
| Service Type |
Exchange Service |
| Compatible Device |
NSG200 6-Port Security Gateway |
| Support Model |
24/7 Technical Support |
| Part Number |
H9SJ5E |
Frequently Asked Questions
What does the 4-hour exchange service include?
The 4-hour exchange service provides rapid hardware replacement for your NSG200 security appliance. Upon reporting a hardware failure, HPE dispatches a replacement unit within 4 business hours, minimizing network downtime and maintaining security posture.
Is this service suitable for enterprise security deployments?
Yes, this HPE foundation care service is specifically designed for enterprise environments requiring reliable security gateway support. The 4-year coverage period and expedited exchange program ensure continuous protection for mission-critical network infrastructure.
What technical support is included with this contract?
This service includes 24/7 technical support from HPE experts, troubleshooting assistance, proactive monitoring, and dedicated account management to resolve issues quickly and maintain optimal appliance performance.
Can this service be applied to multiple NSG200 units?
This service contract is configured for NSG200 6-port security appliances. For multi-unit deployments, contact HPE or your authorized reseller to discuss volume licensing and enterprise support packages.
