Fortinet FortiCare upgrade from Premium to Elite - Extended service agreement (renewal) - advance hardware replacement - 3 years - shipment - response time: 4 h - for FortiAnalyzer BigData 4500G
FortiCare device-based support is the foundation of the support services, providing firmware updates, technical support, and foundational Fortinet subscriptions for dynamic policies.
- 24/7 global support
- More than 1,400 NSE and Industry-certified resources worldwide
- 3 regional centers of expertise
- 23 support centers and 40 regional depots
- Over 200 depots nationwide
- Express availability for hardware replacement within 4 hours
