Fortinet FortiCare 24x7 Bundle - Extended service agreement (renewal) - advance parts replacement - 1 year - shipment - response time: NBD - for FortiGate 50G-DSL
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
- 24/7 technical support and consulting services
- Next business day response for advance parts replacement
- Comprehensive coverage including phone, email, and web support
- Continuous updates for virus, intrusion, URL, and email databases
- Extended service agreement for maintenance and support
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Comprehensive support
The Fortinet FortiCare 24x7 Bundle offers an extensive service agreement that includes advance parts replacement, ensuring minimal downtime for your network devices.
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Around-the-clock assistance
With service availability 24 hours a day, Monday-Sunday, including phone consulting, email consulting, and web support, you're covered at all hours for any technical issues or inquiries.
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Rapid response
Benefit from a next business day response time for service and support requests, ensuring your network devices are back up and running with minimal delay.
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Access to updates
Stay ahead with continuous updates, including new releases, virus definitions, intrusion definitions, URL database, and email database updates, keeping your network secure against threats.