Extreme Networks ExtremeWorks NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD
ExtremeWorks Maintenance and Support provides you with the security of knowing that you have access to expertise and support when the unexpected occurs.
- Technical assistance 24 x 7 x 365
- Software updates
- eSupport, which provides direct access to solutions, documentation, design
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Rapid response
With a next business day response time, this service ensures minimal downtime, offering advance parts replacement to keep your network devices operational with minimal disruption.
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Comprehensive support
Enjoy peace of mind with around-the-clock access to web knowledge base, email, and phone consulting. This extended service agreement covers everything from technical support to updates for new releases, ensuring your network devices are always up to date.
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Versatile service availability
Service is available 24 hours a day, Monday-Sunday, providing flexibility and assurance that support is always a call or click away, regardless of the time or day.
