Dell Upgrade from 3Y Next Business Day to 5Y Next Business Day - Extended service agreement - parts and labor - 2 years (4th/5th year) - on-site - 8x5 - response time: NBD - NPOS
Protect your hardware investments with ProSupport. Whether you're running an SME or a global enterprise, your employees need peace of mind when choosing hardware for your end-users. Your end-users need access to specialist support to keep up with the pace of business and stay productive.
Get proactive support for your business. ProSupport with SupportAssist technology offers proactive responses to critical issues. With local engineers, 24/7 support and proactive alerts, ProSupport helps you stay focused on business innovation.
- Proactive automated detection and alerting for critical issues using Dell SupportAssist technology
- Same-day or next-business-day on-site repair after remote diagnosis
- Next-business-day on-site intervention with parts and technician dispatch options
- Incident-based support for third-party software
