Citizen CL-S400DT Direct Thermal Printer with WiFi & Cutter
The Citizen CL-S400DT is a compact direct thermal printer engineered for high-volume ticketing and label printing environments. This 203 dpi ticket printer delivers professional-quality output for boarding passes, event tickets, festival passes, swing tags, and shipping labels. With WiFi connectivity, an external media slot, and integrated cutter, the CL-S400DT combines reliability with cost-effective operation—ideal for venues, transportation hubs, retail, and logistics operations requiring fast, dependable printing without thermal transfer ribbons.
Key Features
- Direct thermal printing technology—no ribbon or toner required
- 203 dpi resolution for crisp, scannable barcodes and text
- WiFi connectivity for wireless network printing
- Integrated cutter for automated label and ticket separation
- External media slot for flexible media loading
- Compact desktop design fits tight counter and back-office spaces
- Fast print speeds for high-volume ticketing applications
- Reliable performance in 24/7 operational environments
Technical Specifications
| Specification |
Details |
| Manufacturer |
Strategic Sourcing (Citizen Systems) |
| Part Number |
CL-S400DTWFU-R |
| Print Technology |
Direct Thermal |
| Resolution |
203 dpi |
| Connectivity |
WiFi |
| Media Slot |
External |
| Cutter |
Yes—Integrated |
| Ideal Applications |
Tickets, boarding passes, labels, swing tags, festival passes |
| Form Factor |
Desktop |
Frequently Asked Questions
What is a direct thermal printer and how does it work?
A direct thermal printer uses heat-sensitive media that darkens when exposed to the printer's thermal print head. Unlike thermal transfer printers, direct thermal requires no ribbon or toner, reducing consumable costs and maintenance. The Citizen CL-S400DT is ideal for applications where print longevity is 1–2 years, such as tickets and temporary labels.
Can the Citizen CL-S400DT print barcodes and QR codes?
Yes. The 203 dpi resolution ensures crisp, scannable barcodes and QR codes suitable for event ticketing, shipping, and inventory management. The integrated cutter allows automated separation of individual tickets or labels for efficient batch processing.
What are the WiFi connectivity benefits?
WiFi connectivity eliminates the need for USB cables, enabling flexible printer placement and wireless printing from multiple devices across your network. This is especially valuable in retail, venue, and logistics environments where mobility and ease of deployment matter.
What media types does the external media slot support?
The external media slot accommodates a range of direct thermal media including label rolls, ticket stock, and specialty media. Check the product manual for approved media sizes and specifications to ensure optimal print quality and cutter performance.
