Cisco Solution Support for Service Providers - Extended service agreement - advance hardware replacement - shipment - 24x7 - response time: 4 h - for P/N: APIC-CLUSTER-M3, APIC-CLUSTER-M3-RF
Cisco Solution Support for Service Providers is designed to provide system service and support for complex network devices, ensuring they operate smoothly and efficiently. This extended service agreement includes advance hardware replacement, which significantly reduces downtime in the event of hardware issues. With 24/7 phone consulting available, you can receive immediate assistance any time of the day, any day of the week, including weekends. The service covers severity levels from 1 to 4, with a promise of next business day response for less critical issues, ensuring that your network services remain uninterrupted. This comprehensive support package is ideal for maintaining high network reliability and performance.
- Extended service agreement for comprehensive coverage
- Advance hardware replacement to reduce downtime
- 24/7 phone consulting for immediate support
- Service available every day, including weekends
- Next business day response for critical issues
-
Comprehensive support
Cisco Solution Support for Service Providers offers an extended service agreement that includes advance hardware replacement and 24/7 phone consulting, ensuring your complex network devices are always running optimally.
-
Around-the-clock availability
With service availability 24 hours a day, Monday through Sunday, and a response time by the next business day for severity level 3/4 issues, your network's uptime is maximized, reducing potential business disruptions.
-
Advanced hardware replacement
In the event of hardware failure, the advance hardware replacement feature ensures that you receive a replacement swiftly, minimizing downtime and keeping your services operational.
