Cisco Partner Lifecycle Services - Technical support - for NXOS-ES-XF, NXOS-ES-XF= - phone consulting - 24x7 - response time: 30 min
Cisco Partner Lifecycle Services (PLS) is a suite of partner branded and delivered offers, benefits, and capabilities, all aligned to accelerate customer outcomes and drive partner relevance, differentiation, and profitability.
Partner Lifecycle Services - Support (PLS-Support) is the offer under PLS. It allows eligible partners to brand and deliver the same level of support as Cisco Solution Support, expanding service delivery scope and strengthening customer relationships. The benefits of PLS-Support address issues beyond just hardware or software. Its holistic scope means it is ideal for multi-vendor customer environments built from interconnected software, hardware, and devices.
Increasing complexity, a shortage of talent, and a focus on achieving business outcomes through technology investments drive customers to identify partners who understand their vertical and can deliver premium level, multi-vendor solution support.
- Gold integrator or provider
- CX specialization or advanced
- Technical service delivery validation
- ITSM smart bonding
- AR and IQRR sales metrics
- Blackbelt training
-
Round-the-clock support
With service availability 24 hours a day, 7 days a week, customers have constant access to technical support. Whether it's through phone consulting or web knowledge base access, help is always just a call or click away.
-
Comprehensive service offering
Cisco Partner Lifecycle Services provide a range of support services, including phone consulting, web knowledge base access, and updates. This ensures that your systems remain current and functioning optimally.
-
Locally installed flexibility
Designed to be locally installed, this service offers the flexibility and control needed for businesses to manage their technical support directly from their premises. This feature is particularly beneficial for organizations requiring immediate access to support resources without relying on external data centers.
