Cisco NVIDIA AIE ESS 24X7 Support Services - 5 Year Per GPU
Cisco 24X7 support services for NVIDIA AI Enterprise Essentials (AIE) deliver continuous technical assistance for organizations deploying GPU-accelerated AI workloads. This per-GPU support offering ensures your NVIDIA AIE infrastructure maintains peak performance with round-the-clock access to expert engineers. Designed for enterprises requiring mission-critical AI deployment support, this 5-year service contract provides peace of mind and rapid issue resolution for your entire subscription period.
Whether you're scaling AI applications across multiple GPUs or managing complex enterprise deployments, Cisco's 24X7 support keeps your NVIDIA AIE systems running reliably. Get dedicated technical assistance, proactive monitoring, and priority incident response to minimize downtime and maximize your AI infrastructure investment.
Key Features
- 24X7 round-the-clock technical support for NVIDIA AIE deployments
- Per-GPU licensing model for flexible, scalable support coverage
- 5-year continuous service term with consistent support access
- Priority incident response and rapid issue resolution
- Expert technical assistance from Cisco support engineers
- Proactive monitoring and maintenance support
- Enterprise-grade SLA guarantees for mission-critical systems
- Seamless integration with NVIDIA AI Enterprise Essentials platform
Technical Specifications
| Specification |
Details |
| Manufacturer |
CISCO SYSTEMS |
| Part Number |
HCI-NV-AIE-S-5Y |
| Product Type |
24X7 Support Services |
| Platform Support |
NVIDIA AI Enterprise Essentials (AIE) |
| Licensing Model |
Per GPU |
| Service Term |
5 Years |
| Support Availability |
24 Hours / 7 Days |
| Category |
Cisco Software and Licenses |
Frequently Asked Questions
What does Cisco 24X7 support for NVIDIA AIE include?
Cisco's 24X7 support services provide round-the-clock technical assistance, priority incident response, expert engineering support, and proactive maintenance for your NVIDIA AI Enterprise Essentials deployments. Support is available every day of the year to ensure continuous operational reliability.
How does per-GPU licensing work for this support service?
Per-GPU licensing means you purchase support coverage for each GPU in your deployment. This flexible model allows you to scale support coverage as your AI infrastructure grows, paying only for the GPUs you need to protect.
What is the duration of this support contract?
This Cisco support offering provides a 5-year service term, ensuring continuous technical assistance and support access throughout your entire NVIDIA AIE subscription period without interruption.
Is this support suitable for enterprise AI deployments?
Yes, Cisco's 24X7 support for NVIDIA AIE is specifically designed for enterprise organizations requiring mission-critical AI infrastructure support, with guaranteed SLAs and priority response times for production systems.
