Cisco Combined Services Smart Net Total Care - Extended service agreement - replacement - shipment - 8x5 - response time: NBD - for P/N: C9130AXE-B, C9130AXE-B-RF, C9130AXE-B-WS
The Cisco Smart Net Total Care service offers a comprehensive extended service agreement, ensuring access to necessary resources for optimal product performance. Features like timely replacement and web knowledge base access enhance user experience and operational efficiency. The included new release updates keep customers informed and equipped with relevant product information support, and the response times demonstrate a commitment to customer satisfaction.
- Extended service agreement for reliable support
- Includes replacement for peace of mind
- Access to a comprehensive web knowledge base
- New releases update to keep systems current
- 1-hour response time for critical issues
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Comprehensive service agreement
The extended service agreement ensures customers have continuous support, addressing various needs and enhancing overall product functionality.
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Quick response time
Offering a 1-hour response time for severity level 1 and 2 issues, the service minimizes downtime and maintains reliability.
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Access to knowledge base
Web knowledge base access provides valuable resources and information, aiding users in troubleshooting and optimizing their products.
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New releases updates
Regular updates on new releases keep users informed of advancements, ensuring they leverage the full potential of their products.
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Replacement service included
Replacement service is included, giving customers reassurance in the event of hardware failures and ensuring operational continuity.
