Cisco Advance Replacement Level 1 - Extended service agreement - advance hardware replacement - shipment - 8x5 - response time: same business day (next business day for requests after 3:00 p.m.)
Cisco Advance Replacement Level 1 is designed to provide businesses with the support they need to maintain continuous operations. With a focus on complicated network devices, this service offers a same business day response for requests submitted before 3:00 p.m., ensuring that any disruptions to your network are swiftly addressed. Available 8 hours a day, 5 days a week, the service aligns with standard business hours, providing reliable support when you need it most. Additionally, the inclusion of advance hardware replacement means that in the event of a hardware failure, a replacement device will be promptly provided, minimizing downtime and maintaining the efficiency of your operations. With Cisco's extended service agreement, you can have confidence knowing that your network devices are supported by a responsive and reliable service.
- Same business day response for requests before 3:00 p.m.
- Service available Monday-Friday, 9:00 AM - 5:00 PM
- Includes advance hardware replacement
- Supports complicated network devices
- Extended service agreement for reliable support
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Rapid response service
With a commitment to ensuring minimal downtime, Cisco Advance Replacement Level 1 offers a same business day response time for service requests filed before 3:00 p.m. This swift response ensures that your complicated network devices are back up and running with minimal delay, maintaining the productivity and efficiency of your operations.
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Comprehensive service availability
Designed to support your business operations, the service is available 8 hours a day, 5 days a week, from Monday to Friday, 9:00 AM to 5:00 PM. This schedule aligns with standard business operations, ensuring that you have access to support during critical working hours.
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Advance hardware replacement
In the event of hardware issues, Cisco's extended service agreement includes advance hardware replacement, ensuring that you receive a replacement for your complicated network devices promptly. This feature minimizes operational disruptions and helps maintain continuous business processes.
