APC Start-UP Service 5X8 - Installation / configuration (for UPS 20-25 kW) - on-site - 8x5 - for Galaxy VS GVSUPS20, GVSUPS25
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Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
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Functional verification
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
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Installation verification
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
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Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
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Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution.
- Provide qualified and approved service personnel
- Frees customer resources to concentrate on core business activities
- Train support staff on basic operation of the equipment
- Provides the customer with enhanced operation and maintenance knowledge
- Scheduling and delivery coordination
- Avoidance of possible delays caused by scheduling and delivery conflicts
- Installation verification testing
- Customer specific site documentation
- Record of the baseline operational data of the system
