{"product_id":"zpe-systems-nscp-32-port-1y-gold-technical-support","title":"ZPE Systems NSCP 32-Port 1Y Gold Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eZPE Systems NSCP 32-Port 1Y Gold Technical Support \u0026amp; Software Updates\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eNSCP 32-Port Gold Support package\u003c\/strong\u003e delivers enterprise-grade technical support and continuous software updates for organizations managing complex IT infrastructure. This 1-year subscription provides 24x7 access to expert support engineers, ensuring your network management systems stay secure, optimized, and fully operational. Ideal for data centers, managed service providers, and enterprises requiring mission-critical uptime and rapid issue resolution.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 Gold-tier technical support with priority response times\u003c\/li\u003e\n\u003cli\u003eContinuous software updates and security patches included\u003c\/li\u003e\n\u003cli\u003e32-port management capability for scalable infrastructure\u003c\/li\u003e\n\u003cli\u003eExpert engineer access for complex troubleshooting\u003c\/li\u003e\n\u003cli\u003eProactive system monitoring and maintenance\u003c\/li\u003e\n\u003cli\u003eAnnual subscription with full coverage period\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade SLA guarantees\u003c\/li\u003e\n\u003cli\u003eRemote assistance and on-site support options\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE Systems Inc\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eNSCP-T32R-STND-ALL-EW1G\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eTechnical Support \u0026amp; Software Updates\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePort Capacity\u003c\/td\u003e\n\u003ctd\u003e32-Port Management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003eGold 24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscription Period\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours \/ 7 Days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIncluded Services\u003c\/td\u003e\n\u003ctd\u003eSoftware Updates, Technical Support, Monitoring\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support services are included with NSCP Gold?\u003c\/h3\u003e\n\u003cp\u003eThe NSCP 32-Port Gold package includes 24x7 technical support with priority response times, continuous software updates, security patches, and access to expert engineers for infrastructure management and troubleshooting.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow many devices can the 32-port NSCP support?\u003c\/h3\u003e\n\u003cp\u003eThe 32-port configuration enables management and monitoring of up to 32 connected devices or network endpoints, making it suitable for mid-to-large enterprise environments.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in the annual software updates?\u003c\/h3\u003e\n\u003cp\u003eYour 1-year subscription includes all software updates, security patches, feature enhancements, and bug fixes released during the coverage period, ensuring your system remains current and protected.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs on-site support available with Gold technical support?\u003c\/h3\u003e\n\u003cp\u003eYes, Gold-tier support includes both remote assistance and on-site support options, with response times determined by your service level agreement and issue severity.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41724321661003,"sku":"NSCP-T32R-STND-ALL-EW1G","price":1206.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Systems-NSCP-32-Port-1Y-Gold-Support.webp?v=1788310280","url":"https:\/\/www.tecisoft.ca\/products\/zpe-systems-nscp-32-port-1y-gold-technical-support","provider":"TeciSoft","version":"1.0","type":"link"}