{"product_id":"zpe-systems-ngm-24x7-gold-support-license-50-managed-devices","title":"ZPE Systems NGM 24x7 Gold Support License - 50 Managed Devices","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eZPE Systems NGM 24x7 Gold Support License - 50 Managed Devices\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eNGM 24x7 Gold Support License for 50 Managed Devices\u003c\/strong\u003e delivers enterprise-grade technical support and management capabilities for organizations requiring continuous infrastructure monitoring and rapid issue resolution. This \u003cstrong\u003epremium support subscription\u003c\/strong\u003e is designed for IT teams managing critical network environments who need guaranteed response times, priority escalation, and comprehensive device management across up to 50 endpoints. Perfect for mid-market enterprises and growing organizations that depend on 24\/7 availability and proactive network management to maintain business continuity.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24\/7 Gold Support with guaranteed response times and priority ticket escalation\u003c\/li\u003e\n\u003cli\u003eManagement and monitoring for up to 50 connected devices\u003c\/li\u003e\n\u003cli\u003eComprehensive network infrastructure visibility and control\u003c\/li\u003e\n\u003cli\u003eProactive device health monitoring and alerting\u003c\/li\u003e\n\u003cli\u003ePriority access to technical support specialists\u003c\/li\u003e\n\u003cli\u003eRegular software updates and security patches included\u003c\/li\u003e\n\u003cli\u003eDedicated account management and quarterly business reviews\u003c\/li\u003e\n\u003cli\u003eAdvanced troubleshooting and remote assistance capabilities\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable class=\"specs-table\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE Systems Inc\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eNGM-L2-BASE-GSUB-050-MD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense Type\u003c\/td\u003e\n\u003ctd\u003e24x7 Gold Support Subscription\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged Devices\u003c\/td\u003e\n\u003ctd\u003e50 devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003ePremium 24\/7 with Priority Response\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Hours\u003c\/td\u003e\n\u003ctd\u003e24 hours, 7 days per week, 365 days per year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDelivery Method\u003c\/td\u003e\n\u003ctd\u003eDigital License Subscription\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in the 24x7 Gold Support subscription?\u003c\/h3\u003e\n\u003cp\u003eThe Gold Support subscription includes round-the-clock technical assistance, priority ticket handling, proactive monitoring of up to 50 managed devices, software updates, security patches, and dedicated account management to ensure your network infrastructure remains secure and operational.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow many devices can this license support?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eNGM license subscription\u003c\/strong\u003e supports management and monitoring of up to 50 connected devices, making it ideal for mid-sized organizations requiring comprehensive network device management and centralized control.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the response time guarantees with Gold Support?\u003c\/h3\u003e\n\u003cp\u003eGold Support provides guaranteed priority response times with escalation procedures to ensure critical issues receive immediate attention from senior technical specialists, minimizing downtime and maintaining business continuity.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this a one-time purchase or recurring subscription?\u003c\/h3\u003e\n\u003cp\u003eThis is a recurring subscription license that provides continuous access to 24\/7 support services, device management capabilities, software updates, and security patches throughout the subscription period.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41724295446603,"sku":"NGM-L2-BASE-GSUB-050-MD","price":4913.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Systems-NGM-24x7-Gold-Support-License-50-Managed-Devices_b4ac7695.webp?v=1788310124","url":"https:\/\/www.tecisoft.ca\/products\/zpe-systems-ngm-24x7-gold-support-license-50-managed-devices","provider":"TeciSoft","version":"1.0","type":"link"}