{"product_id":"zpe-systems-ngm-24x7-gold-support-license-50-managed-devices-prev-24699","title":"ZPE Systems NGM 24x7 Gold Support License - 50 Managed Devices","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eZPE Systems NGM 24x7 Gold Support License - 50 Managed Devices\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eNGM 24x7 Gold Support License for 50 Managed Devices\u003c\/strong\u003e delivers enterprise-grade technical support and management capabilities for organizations requiring round-the-clock monitoring and rapid incident response. This \u003cstrong\u003e24x7 gold support subscription\u003c\/strong\u003e is designed for IT teams managing critical network infrastructure who need guaranteed response times, priority escalation, and comprehensive device management across up to 50 endpoints. Perfect for mid-market enterprises and managed service providers seeking reliable \u003cstrong\u003emanaged device support\u003c\/strong\u003e without the overhead of internal support staff.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 round-the-clock technical support with guaranteed response times\u003c\/li\u003e\n\u003cli\u003eGold-tier priority support for critical infrastructure issues\u003c\/li\u003e\n\u003cli\u003eManagement and monitoring of up to 50 network devices\u003c\/li\u003e\n\u003cli\u003eProactive device health monitoring and alerting\u003c\/li\u003e\n\u003cli\u003ePriority incident escalation and dedicated support team access\u003c\/li\u003e\n\u003cli\u003eComprehensive troubleshooting and remote assistance capabilities\u003c\/li\u003e\n\u003cli\u003eAnnual subscription model with continuous coverage\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade SLA commitments and uptime guarantees\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE Systems Inc\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eNGM-L1-BASE-GSUB-050-MD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003eGold (24x7)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged Devices\u003c\/td\u003e\n\u003ctd\u003e50 devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense Type\u003c\/td\u003e\n\u003ctd\u003eAnnual Subscription\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Hours\u003c\/td\u003e\n\u003ctd\u003e24 hours, 7 days per week\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDelivery Method\u003c\/td\u003e\n\u003ctd\u003eDigital License Subscription\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in 24x7 gold support for managed devices?\u003c\/h3\u003e\n\u003cp\u003eThe 24x7 gold support subscription includes round-the-clock technical assistance, priority incident response, proactive monitoring of up to 50 managed devices, remote troubleshooting, and guaranteed SLA response times. Your organization receives dedicated support team access and priority escalation for critical issues affecting your network infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow many devices can be managed with this NGM license subscription?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eNGM 50 managed devices license\u003c\/strong\u003e supports monitoring and management of up to 50 network endpoints. This capacity is ideal for mid-market organizations and MSPs managing distributed infrastructure across multiple locations while maintaining centralized visibility and control.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the benefits of gold-tier support for network management?\u003c\/h3\u003e\n\u003cp\u003eGold-tier support provides faster response times, priority queue positioning, dedicated support resources, and proactive monitoring capabilities. Organizations benefit from reduced downtime, faster issue resolution, and peace of mind knowing critical infrastructure has guaranteed 24x7 coverage with expert technical teams standing by.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this a one-time purchase or annual subscription?\u003c\/h3\u003e\n\u003cp\u003eThis is an annual subscription license. The NGM 24x7 gold support provides continuous coverage throughout the subscription period with automatic renewal options available to maintain uninterrupted support and device management capabilities.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41724294725707,"sku":"NGM-L1-BASE-GSUB-050-MD","price":2896.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Systems-NGM-24x7-Gold-Support-License-50-Managed-Devices.webp?v=1788310101","url":"https:\/\/www.tecisoft.ca\/products\/zpe-systems-ngm-24x7-gold-support-license-50-managed-devices-prev-24699","provider":"TeciSoft","version":"1.0","type":"link"}