{"product_id":"zpe-systems-ngm-24x7-gold-support-license-10-managed-devices","title":"ZPE Systems NGM 24x7 Gold Support License - 10 Managed Devices","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eZPE Systems NGM 24x7 Gold Support License - 10 Managed Devices\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eZPE Systems NGM 24x7 Gold Support License\u003c\/strong\u003e delivers comprehensive, round-the-clock technical support for managing up to 10 devices across your enterprise infrastructure. Designed for organizations requiring \u003cstrong\u003epremium managed device support\u003c\/strong\u003e with guaranteed response times, this subscription ensures your critical systems stay operational with priority assistance from ZPE's expert support team. Perfect for IT teams managing complex network environments who need reliable, always-available support coverage.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 Gold Support coverage for continuous technical assistance\u003c\/li\u003e\n\u003cli\u003eSupport for up to 10 managed devices in your infrastructure\u003c\/li\u003e\n\u003cli\u003ePriority response times and escalation procedures\u003c\/li\u003e\n\u003cli\u003eExpert technical guidance from ZPE Systems support specialists\u003c\/li\u003e\n\u003cli\u003eComprehensive troubleshooting and issue resolution\u003c\/li\u003e\n\u003cli\u003eProactive monitoring and maintenance support\u003c\/li\u003e\n\u003cli\u003eAnnual subscription model for predictable support costs\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE Systems Inc\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eNGM-L2-BASE-GSUB-010-MD\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eLicense Subscription - Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Level\u003c\/td\u003e\n\u003ctd\u003e24x7 Gold Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged Devices\u003c\/td\u003e\n\u003ctd\u003e10 Devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours, 7 Days per Week\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSubscription Type\u003c\/td\u003e\n\u003ctd\u003eAnnual License\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does 24x7 Gold Support include?\u003c\/h3\u003e\n\u003cp\u003e24x7 Gold Support provides round-the-clock technical assistance with priority response times, expert troubleshooting, and dedicated support from ZPE Systems specialists. This premium tier ensures your managed devices receive immediate attention whenever issues arise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow many devices can this license support?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eNGM 10 managed devices\u003c\/strong\u003e license covers support for up to 10 devices within your network infrastructure, making it ideal for mid-sized deployments requiring comprehensive coverage.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this a renewable annual subscription?\u003c\/h3\u003e\n\u003cp\u003eYes, this is an annual subscription license that renews yearly, providing continuous support coverage and ensuring your devices remain protected with the latest support benefits throughout the subscription period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat support response times can I expect?\u003c\/h3\u003e\n\u003cp\u003eGold Support tier customers receive priority response times with guaranteed escalation procedures, ensuring critical issues are addressed quickly by experienced ZPE Systems support engineers.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41724295348299,"sku":"NGM-L2-BASE-GSUB-010-MD","price":1390.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Systems-NGM-24x7-Gold-Support-License-10-Managed-Devices.webp?v=1788310113","url":"https:\/\/www.tecisoft.ca\/products\/zpe-systems-ngm-24x7-gold-support-license-10-managed-devices","provider":"TeciSoft","version":"1.0","type":"link"}