{"product_id":"zpe-bold-sr-5-year-24x7-gold-upgrade-support","title":"ZPE Bold SR 5 Years 24x7 Gold Upgrade Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"product-intro\"\u003e\u003ch1\u003eZPE Bold SR 5 Years 24x7 Gold Upgrade Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eZPE Bold SR 5 Years 24x7 Gold Upgrade Support\u003c\/strong\u003e (part number ZPE-BSR-TX-BASE-ALL-EW5G) delivers comprehensive extended support coverage for your ZPE Bold SR platform. This enterprise-grade support service provides \u003cstrong\u003e24x7 availability\u003c\/strong\u003e over a five-year term, ensuring your critical infrastructure remains protected and operational. Designed for organizations requiring continuous uptime and rapid response times, this \u003cstrong\u003eGold Upgrade Support\u003c\/strong\u003e package offers the reliability and peace of mind your business demands.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e24x7 round-the-clock technical support availability\u003c\/li\u003e\n\u003cli\u003e5-year extended support coverage period\u003c\/li\u003e\n\u003cli\u003eGold-tier priority response and resolution\u003c\/li\u003e\n\u003cli\u003eComprehensive platform upgrade support\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade service level agreements\u003c\/li\u003e\n\u003cli\u003eDedicated technical assistance for ZPE Bold SR infrastructure\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eZPE SYSTEMS INC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003eZPE Bold SR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24x7\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003eGold Upgrade Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eZPE-BSR-TX-BASE-ALL-EW5G\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTypical Lead Time\u003c\/td\u003e\n\u003ctd\u003e4-6 weeks\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAvailability\u003c\/td\u003e\n\u003ctd\u003eBy quote\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does ZPE Bold SR 24x7 Gold Upgrade Support include?\u003c\/h3\u003e\n\u003cp\u003eThis support package provides comprehensive technical assistance available around the clock for your ZPE Bold SR platform. The Gold tier ensures priority handling, rapid response times, and access to senior technical resources for any infrastructure issues or upgrade requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long does the 5-year extended support coverage last?\u003c\/h3\u003e\n\u003cp\u003eThe support term extends for five full years from the activation date, providing long-term protection and technical assistance for your ZPE Bold SR investment. This extended coverage ensures consistent support through multiple technology cycles.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the typical lead time for ZPE Bold SR support services?\u003c\/h3\u003e\n\u003cp\u003eStandard lead times for this Gold Upgrade Support service are 4-6 weeks. Pricing and availability are provided by quote, allowing for customized solutions based on your specific infrastructure requirements.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhy choose Gold-tier support for enterprise infrastructure?\u003c\/h3\u003e\n\u003cp\u003eGold-tier support prioritizes your requests, delivers faster resolution times, and provides access to expert technical teams. For mission-critical ZPE Bold SR deployments, this tier ensures minimal downtime and maximum operational reliability.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"ZPE SYSTEMS INC","offers":[{"title":"Default Title","offer_id":41639304462411,"sku":"BSR-TX-BASE-ALL-EW5G","price":2910.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/ZPE-Bold-SR-5-Years-24x7-Gold-Upgrade-Support.webp?v=1788297145","url":"https:\/\/www.tecisoft.ca\/products\/zpe-bold-sr-5-year-24x7-gold-upgrade-support","provider":"TeciSoft","version":"1.0","type":"link"}