{"product_id":"microsoft-dynamics-365-fundamentals-crm-training","title":"Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"product-intro\"\u003e\u003ch1\u003eMicrosoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)\u003c\/h1\u003e\n\u003cp\u003eMaster the core concepts and capabilities of \u003cstrong\u003eDynamics 365 Customer Engagement Apps\u003c\/strong\u003e with this comprehensive training offering from Fast Lane Consulting. This \u003cstrong\u003eCRM fundamentals course\u003c\/strong\u003e introduces you to the main customer engagement applications, including sales, customer service, marketing, and related modules within the Dynamics 365 platform. Whether you're new to CRM systems or looking to deepen your understanding of Microsoft's enterprise solution, this training equips you with essential knowledge to drive customer engagement and business growth.\u003c\/p\u003e\n\u003cp\u003eDesigned for professionals seeking to understand how \u003cstrong\u003eDynamics 365 fundamentals\u003c\/strong\u003e apply to real-world customer engagement scenarios, this course bridges the gap between theory and practical application. You'll gain hands-on experience with the tools and features that power modern customer relationship management.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features \u0026amp; Learning Outcomes\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eComprehensive overview of \u003cstrong\u003eCustomer Engagement Apps\u003c\/strong\u003e within Dynamics 365 ecosystem\u003c\/li\u003e\n\u003cli\u003eIn-depth exploration of sales module capabilities and workflows\u003c\/li\u003e\n\u003cli\u003eCustomer service application features and case management\u003c\/li\u003e\n\u003cli\u003eMarketing automation and campaign management fundamentals\u003c\/li\u003e\n\u003cli\u003eIntegration of related modules for unified customer engagement\u003c\/li\u003e\n\u003cli\u003eHands-on labs and practical exercises with real-world scenarios\u003c\/li\u003e\n\u003cli\u003eCertification-ready preparation for Dynamics 365 fundamentals exams\u003c\/li\u003e\n\u003cli\u003eExpert instruction from Fast Lane Consulting certified trainers\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"specifications\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eAttribute\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eFast Lane Consulting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eMS-MB-910T00\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eCRM Training Course\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlatform\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Dynamics 365\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFocus Areas\u003c\/td\u003e\n\u003ctd\u003eCustomer Engagement, Sales, Service, Marketing\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDelivery Format\u003c\/td\u003e\n\u003ctd\u003eInstructor-Led Training\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTarget Audience\u003c\/td\u003e\n\u003ctd\u003eCRM professionals, business analysts, sales teams\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCertification Path\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Dynamics 365 Fundamentals (MB-910)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is covered in the Dynamics 365 Fundamentals CRM training?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eCRM fundamentals course\u003c\/strong\u003e covers core concepts of Microsoft Dynamics 365 Customer Engagement Apps, including sales, customer service, marketing modules, and how they integrate to create unified customer engagement solutions. You'll learn practical applications and best practices for implementing these tools in your organization.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWho should take the Microsoft Dynamics 365 Fundamentals training?\u003c\/h3\u003e\n\u003cp\u003eThis training is ideal for professionals new to \u003cstrong\u003eDynamics 365\u003c\/strong\u003e, including sales representatives, customer service managers, marketing professionals, business analysts, and IT administrators who need to understand customer engagement applications and their capabilities.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow does this training prepare me for Dynamics 365 certification?\u003c\/h3\u003e\n\u003cp\u003eThe MS-MB-910T00 course is specifically designed to prepare you for the Microsoft Dynamics 365 Fundamentals certification exam. It covers all exam objectives and includes practice scenarios, labs, and assessment questions to ensure you're ready for certification success.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat are the main benefits of learning Customer Engagement Apps?\u003c\/h3\u003e\n\u003cp\u003eUnderstanding \u003cstrong\u003eCustomer Engagement Apps\u003c\/strong\u003e enables you to streamline sales processes, improve customer service efficiency, automate marketing campaigns, and create data-driven customer strategies. These skills are essential for organizations looking to enhance customer relationships and drive revenue growth.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"FAST LANE CONSULTING \u0026","offers":[{"title":"Default Title","offer_id":41717765537867,"sku":"MS-MB-910T00","price":1526.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/microsoft-dynamics-365-fundamentals-crm-training","provider":"TeciSoft","version":"1.0","type":"link"}