{"product_id":"lenovo-advanced-service-premier-support-5-year-extended-warranty","title":"Lenovo Advanced Service + Premier Support - 5 Years On-Site","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eLenovo Advanced Service + Premier Support - 5 Years On-Site Coverage\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eLenovo Advanced Service + Premier Support\u003c\/strong\u003e is an extended service agreement designed for organizations requiring mission-critical uptime on their Lenovo storage infrastructure. This comprehensive \u003cstrong\u003e5-year on-site support plan\u003c\/strong\u003e delivers 24x7 coverage with a guaranteed 4-hour response time, ensuring your storage arrays remain operational when your business depends on them most. Ideal for enterprises running Lenovo Storage DX8200D, DX8200C, V Series, and S Series systems, this \u003cstrong\u003ePremier Support agreement\u003c\/strong\u003e combines parts and labor coverage to minimize downtime and protect your data infrastructure investment.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-Year Extended Coverage\u003c\/strong\u003e — Long-term parts and labor protection for eligible Lenovo storage arrays\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24x7 On-Site Support\u003c\/strong\u003e — Round-the-clock technical assistance with on-site service dispatch\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Response Time\u003c\/strong\u003e — Rapid response guarantee to minimize storage system downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremier Support Tier\u003c\/strong\u003e — Enhanced support level with priority handling and dedicated resources\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Parts Coverage\u003c\/strong\u003e — All replacement parts included in service agreement\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCompatible with Multiple Storage Series\u003c\/strong\u003e — Supports DX8200D, DX8200C, V Series, and S Series systems\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLabor Included\u003c\/strong\u003e — Professional installation and repair services covered under agreement\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eLenovo\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003e78481829\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBase Part Number\u003c\/td\u003e\n\u003ctd\u003e6418150\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement with Parts and Labor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24x7 (24 hours, 7 days per week)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Tier\u003c\/td\u003e\n\u003ctd\u003ePremier Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Systems\u003c\/td\u003e\n\u003ctd\u003eLenovo Storage DX8200D, DX8200C, V Series, S Series\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts, Labor, and On-Site Service\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does Lenovo Advanced Service + Premier Support cover?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement provides comprehensive coverage including replacement parts, labor costs, and on-site technical support for eligible Lenovo storage arrays. The \u003cstrong\u003ePremier Support tier\u003c\/strong\u003e ensures priority handling and rapid response to service requests.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will Lenovo respond to a support request?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003e4-hour response time\u003c\/strong\u003e guarantee means Lenovo will dispatch an on-site technician within 4 hours of your support request, ensuring minimal disruption to your storage infrastructure and business operations.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhich Lenovo storage systems are eligible for this service agreement?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003e5-year on-site support plan\u003c\/strong\u003e is compatible with Lenovo Storage DX8200D, DX8200C, V Series, and S Series arrays. Verify your system model against the base part number 6418150 for eligibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this service agreement available for 24x7 support?\u003c\/h3\u003e\n\u003cp\u003eYes, this \u003cstrong\u003ePremier Support agreement\u003c\/strong\u003e includes round-the-clock 24x7 availability, providing continuous coverage for your storage infrastructure regardless of time or day.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"LENOVO","offers":[{"title":"Default Title","offer_id":41581837484107,"sku":"78481829","price":20502.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/lenovo-advanced-service-premier-support-5-year-extended-warranty","provider":"TeciSoft","version":"1.0","type":"link"}