{"product_id":"hpe-tech-care-essential-service-r0q40ar","title":"HPE Tech Care Essential Service - 3 Years On-Site Support","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-and-why\"\u003e\u003ch1\u003eHPE Tech Care Essential Service - Extended Support Agreement\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Tech Care Essential Service\u003c\/strong\u003e is a comprehensive extended service agreement designed for organizations requiring reliable, around-the-clock hardware support. This three-year on-site support plan provides \u003cstrong\u003e24x7 coverage\u003c\/strong\u003e with a guaranteed 4-hour response time, ensuring your critical infrastructure stays operational. Perfect for enterprises deploying HPE equipment that demand rapid issue resolution and minimal downtime.\u003c\/p\u003e\n\u003cp\u003eWith parts and labour included, this service agreement eliminates unexpected repair costs and provides peace of mind through dedicated technical support. The \u003cstrong\u003eon-site 24x7 response\u003c\/strong\u003e means expert technicians arrive quickly to resolve hardware issues before they impact your business operations.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eThree-year extended service agreement with comprehensive parts and labour coverage\u003c\/li\u003e\n\u003cli\u003e24x7 on-site support available every day of the year\u003c\/li\u003e\n\u003cli\u003eFour-hour guaranteed response time for critical issues\u003c\/li\u003e\n\u003cli\u003eDedicated technical support team for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003eNo hidden costs — parts and labour fully included\u003c\/li\u003e\n\u003cli\u003eSeamless integration with existing HPE infrastructure\u003c\/li\u003e\n\u003cli\u003ePriority support status for enterprise deployments\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24x7 (24 hours, 7 days a week)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Part Numbers\u003c\/td\u003e\n\u003ctd\u003eR0Q40A, R0Q40AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Tech Care Essential Service cover?\u003c\/h3\u003e\n\u003cp\u003eHPE Tech Care Essential Service provides complete coverage including hardware parts replacement and on-site labour for three years. With 24x7 availability and a 4-hour response time, you receive rapid support whenever issues arise.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will a technician respond to my support request?\u003c\/h3\u003e\n\u003cp\u003eThe service guarantees a 4-hour response time for all support requests. Technicians will arrive on-site within this window to diagnose and resolve hardware issues, minimizing operational downtime.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs on-site support available 24 hours a day?\u003c\/h3\u003e\n\u003cp\u003eYes, HPE Tech Care Essential Service provides round-the-clock on-site support. The 24x7 availability ensures that help is available whenever you need it, including nights, weekends, and holidays.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat hardware is compatible with this extended service agreement?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement is specifically designed for HPE equipment with part numbers R0Q40A and R0Q40AR. Verify your hardware's part number to confirm compatibility before purchasing.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41734135119947,"sku":"R0Q40AR","price":6796.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-tech-care-essential-service-r0q40ar","provider":"TeciSoft","version":"1.0","type":"link"}