{"product_id":"hpe-tech-care-essential-service-post-warranty-m0s96ar","title":"HPE Tech Care Essential Service Post Warranty M0S96AR","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Tech Care Essential Service Post Warranty\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Tech Care Essential Service Post Warranty\u003c\/strong\u003e is a comprehensive extended service agreement designed for organizations requiring reliable post-warranty support for their Hewlett Packard Enterprise infrastructure. This \u003cstrong\u003eon-site 24x7 support plan\u003c\/strong\u003e delivers peace of mind with guaranteed 4-hour response times, ensuring minimal downtime for your critical business systems. Perfect for enterprises that need continuous protection beyond standard warranty periods, this service combines parts replacement and labour support in a single, cost-effective package.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e24x7 On-Site Support\u003c\/strong\u003e — Round-the-clock availability with technician dispatch to your location\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e4-Hour Response Time\u003c\/strong\u003e — Rapid response commitment to minimize operational disruption\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eParts and Labour Included\u003c\/strong\u003e — Complete coverage for both replacement components and service technician time\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Year Extended Coverage\u003c\/strong\u003e — Full 12 months of post-warranty protection for eligible HPE equipment\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise-Grade SLA\u003c\/strong\u003e — Service level agreement backed by Hewlett Packard Enterprise reliability standards\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Device Compatibility\u003c\/strong\u003e — Applicable to multiple HPE product part numbers including C8R18A, C8R18AR, and M0S96A\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eM0S96AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e1 Year\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\u003ctd\u003e24 Hours \/ 7 Days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003e4 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Delivery\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Part Numbers\u003c\/td\u003e\n\u003ctd\u003eC8R18A, C8R18AR, M0S96A, M0S96AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Tech Care Essential Post Warranty cover?\u003c\/h3\u003e\n\u003cp\u003eHPE Tech Care Essential provides comprehensive coverage including replacement parts and on-site labour support. With \u003cstrong\u003e24x7 availability\u003c\/strong\u003e and a guaranteed 4-hour response time, this extended service agreement ensures your HPE equipment receives immediate attention when issues arise, keeping your business operations running smoothly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly will a technician arrive for on-site support?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement guarantees a \u003cstrong\u003e4-hour response time\u003c\/strong\u003e for on-site support requests. HPE dispatches qualified technicians to your location within this window, ensuring rapid resolution of hardware issues and minimizing downtime for your critical infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this extended service agreement available for my HPE equipment?\u003c\/h3\u003e\n\u003cp\u003eHPE Tech Care Essential Post Warranty (M0S96AR) is compatible with multiple Hewlett Packard Enterprise products, including part numbers C8R18A, C8R18AR, M0S96A, and M0S96AR. Check your equipment's part number to confirm eligibility for this \u003cstrong\u003epost-warranty support plan\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in the parts and labour coverage?\u003c\/h3\u003e\n\u003cp\u003eThis extended service agreement includes both replacement components and technician labour at no additional cost. When hardware failures occur, HPE provides necessary parts and sends certified technicians for on-site installation, ensuring complete resolution under your \u003cstrong\u003e24x7 on-site support\u003c\/strong\u003e plan.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41715852705867,"sku":"M0S96AR","price":5120.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1824\/0789\/files\/HPE-Tech-Care-Essential-Service-Post-Warranty-M0S96AR.jpg?v=1787317896","url":"https:\/\/www.tecisoft.ca\/products\/hpe-tech-care-essential-service-post-warranty-m0s96ar","provider":"TeciSoft","version":"1.0","type":"link"}