{"product_id":"hpe-tech-care-basic-service-extended-agreement","title":"HPE Tech Care Basic Service - Extended Service Agreement","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-it-for\"\u003e\u003ch1\u003eHPE Tech Care Basic Service - Extended Service Agreement\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Tech Care Basic Service\u003c\/strong\u003e is an extended service agreement designed for organizations requiring dependable on-site support and parts replacement for their Hewlett Packard Enterprise hardware infrastructure. This comprehensive service offering combines \u003cstrong\u003eparts and labour support\u003c\/strong\u003e to minimize downtime and keep your critical systems operational. Whether you're managing data center equipment, servers, or enterprise storage, this extended service agreement ensures rapid response times and professional technical assistance when you need it most.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eOn-site service delivery for rapid problem resolution\u003c\/li\u003e\n\u003cli\u003eComprehensive parts and labour coverage included\u003c\/li\u003e\n\u003cli\u003eExtended service agreement protection beyond standard warranty\u003c\/li\u003e\n\u003cli\u003eDedicated HPE Tech Care Basic support team\u003c\/li\u003e\n\u003cli\u003eMinimized system downtime with priority response\u003c\/li\u003e\n\u003cli\u003eCompatible with HPE enterprise hardware portfolio\u003c\/li\u003e\n\u003cli\u003eFlexible coverage options for diverse IT environments\u003c\/li\u003e\n\u003cli\u003eProfessional technical expertise and diagnostics\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"8\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Model\u003c\/td\u003e\n\u003ctd\u003eHPE Tech Care Basic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Type\u003c\/td\u003e\n\u003ctd\u003eOn-Site Parts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eR0Q77AR\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Scope\u003c\/td\u003e\n\u003ctd\u003eEnterprise Hardware Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Delivery\u003c\/td\u003e\n\u003ctd\u003eOn-Site Technical Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Tech Care Basic Service cover?\u003c\/h3\u003e\n\u003cp\u003eHPE Tech Care Basic Service provides an extended service agreement that includes on-site support with comprehensive parts and labour coverage for your HPE enterprise hardware, ensuring continuous operational support beyond the standard warranty period.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow quickly does on-site support respond?\u003c\/h3\u003e\n\u003cp\u003eHPE Tech Care Basic delivers priority on-site service with rapid response times designed to minimize downtime. Response times vary based on your service level agreement and support contract terms.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eIs this extended service agreement compatible with my HPE equipment?\u003c\/h3\u003e\n\u003cp\u003eYes, HPE Tech Care Basic Service is designed for compatibility with HPE enterprise hardware systems. Verify your specific equipment model and part number (such as R0Q77AR) with HPE support to confirm coverage eligibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is included in parts and labour support?\u003c\/h3\u003e\n\u003cp\u003eParts and labour support covers both replacement components and professional technician time for installation and troubleshooting, ensuring your systems receive complete technical care and hardware replacement when needed.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41734136987723,"sku":"R0Q77AR","price":17063.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-tech-care-basic-service-extended-agreement","provider":"TeciSoft","version":"1.0","type":"link"}