{"product_id":"hpe-pointnext-tech-care-essential-aruba-3810m","title":"HPE Pointnext Tech Care Essential - Aruba 3810M","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Pointnext Tech Care Essential Service - Aruba 3810M Extended Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Pointnext Tech Care Essential Service\u003c\/strong\u003e is a comprehensive \u003cstrong\u003eextended service agreement\u003c\/strong\u003e designed for organizations running Aruba 3810M switch infrastructure. This \u003cstrong\u003e3-year on-site support\u003c\/strong\u003e plan delivers proactive technical care with next business day response times, ensuring your network switches remain operational and performing at peak efficiency. Perfect for enterprises, data centers, and managed service providers who need reliable \u003cstrong\u003eparts and labour coverage\u003c\/strong\u003e without the premium cost of higher-tier support tiers.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e3-Year Extended Coverage\u003c\/strong\u003e — Full parts and labour support for three years of continuous protection\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOn-Site Support\u003c\/strong\u003e — Technicians dispatch directly to your location for rapid issue resolution\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNext Business Day Response\u003c\/strong\u003e — NBD response time minimizes network downtime and service interruptions\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComprehensive Parts Coverage\u003c\/strong\u003e — All replacement components included in service agreement\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Technical Care\u003c\/strong\u003e — Dedicated support maintains network reliability and performance\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Model Compatibility\u003c\/strong\u003e — Covers 10 Aruba 3810M switch configurations including 16SFP+, 24G PoE+, 40G 8XGT, and 48G models\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLabour Included\u003c\/strong\u003e — No separate labour charges for covered repairs and replacements\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Line\u003c\/td\u003e\n\u003ctd\u003ePointnext Tech Care Essential\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e3 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Includes\u003c\/td\u003e\n\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Devices\u003c\/td\u003e\n\u003ctd\u003eAruba 3810M 16SFP+ 2-slot, 24G PoE+ 1-slot\/2-slot, 24G 1-slot\/2-slot, 40G 8XGT 8SFP+ 1-slot, 48G PoE+ 1-slot\/2-slot, 48G 1-slot\/2-slot\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eHU4A6A3008M\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does HPE Pointnext Tech Care Essential cover?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eextended service agreement\u003c\/strong\u003e provides comprehensive coverage including parts replacement, labour costs, and on-site technical support for your Aruba 3810M switches. All covered repairs are handled by HPE-certified technicians with next business day response commitment.\u003c\/p\u003e\n\u003ch3\u003eHow long is the service coverage period?\u003c\/h3\u003e\n\u003cp\u003eThe HPE Pointnext Tech Care Essential Service provides \u003cstrong\u003e3 years of continuous coverage\u003c\/strong\u003e, giving you extended protection beyond the standard manufacturer warranty for your network infrastructure investment.\u003c\/p\u003e\n\u003ch3\u003eWhat is the response time for support requests?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement includes \u003cstrong\u003enext business day (NBD) response time\u003c\/strong\u003e, meaning HPE will dispatch an on-site technician within one business day of your support request to minimize network downtime.\u003c\/p\u003e\n\u003ch3\u003eWhich Aruba 3810M models are supported?\u003c\/h3\u003e\n\u003cp\u003eCoverage includes all major Aruba 3810M configurations: 16SFP+ 2-slot, 24G PoE+ models (1-slot and 2-slot), 24G models (1-slot and 2-slot), 40G 8XGT 8SFP+ 1-slot, and 48G PoE+ and 48G models in both 1-slot and 2-slot configurations.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41704369913931,"sku":"HU4A6A3008M","price":2644.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-pointnext-tech-care-essential-aruba-3810m","provider":"TeciSoft","version":"1.0","type":"link"}