{"product_id":"hpe-pointnext-tech-care-basic-5-year","title":"HPE Pointnext Tech Care Basic Service - 5 Years","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Pointnext Tech Care Basic Service - 5 Years\u003c\/h1\u003e\n\u003cp\u003e\u003cstrong\u003eHPE Pointnext Tech Care Basic Service\u003c\/strong\u003e is a modern, customer-centric support solution designed for organizations running non-critical environments. This \u003cstrong\u003e5-year support service\u003c\/strong\u003e replaces HPE Foundation Care, delivering fast access to product-specific experts, enhanced digital experiences, and comprehensive technical guidance for deployment, operation, and management of your HPE hardware and software infrastructure.\u003c\/p\u003e\n\u003cp\u003ePerfect for businesses seeking \u003cstrong\u003eessential support coverage\u003c\/strong\u003e with reliable problem resolution, HPE Pointnext Tech Care Basic provides the foundation your non-critical systems need to maintain uptime and performance without premium-tier costs.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eFast access to HPE product-specific technical experts\u003c\/li\u003e\n\u003cli\u003eEnhanced digital support experience with modern tools and interfaces\u003c\/li\u003e\n\u003cli\u003eComprehensive technical guidance for deployment and operations\u003c\/li\u003e\n\u003cli\u003e5-year continuous support coverage for peace of mind\u003c\/li\u003e\n\u003cli\u003eProblem resolution support for non-critical environments\u003c\/li\u003e\n\u003cli\u003eGeneral technical assistance for hardware and software management\u003c\/li\u003e\n\u003cli\u003eCustomer-centric service model with improved responsiveness\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Name\u003c\/td\u003e\n\u003ctd\u003eHPE Pointnext Tech Care Basic Service\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Level\u003c\/td\u003e\n\u003ctd\u003eBasic\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnvironment Type\u003c\/td\u003e\n\u003ctd\u003eNon-Critical Systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eCustomer-Centric with Expert Access\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH98Z4E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat is HPE Pointnext Tech Care Basic Service?\u003c\/h3\u003e\n\u003cp\u003eHPE Pointnext Tech Care Basic Service is a modern support solution that replaces HPE Foundation Care, offering essential technical support, expert access, and problem resolution for non-critical HPE hardware and software environments over a 5-year period.\u003c\/p\u003e\n\u003ch3\u003eWho should choose the Basic service level?\u003c\/h3\u003e\n\u003cp\u003eThe Basic service level is ideal for organizations with non-critical systems that require reliable support and expert guidance without the premium features of higher-tier support packages. It provides cost-effective coverage for standard operational needs.\u003c\/p\u003e\n\u003ch3\u003eWhat support does HPE Pointnext Tech Care include?\u003c\/h3\u003e\n\u003cp\u003eThis support service includes fast access to HPE product-specific experts, technical guidance for deployment and management, problem resolution assistance, and an enhanced digital support experience through modern tools and interfaces.\u003c\/p\u003e\n\u003ch3\u003eHow long is the coverage period?\u003c\/h3\u003e\n\u003cp\u003eHPE Pointnext Tech Care Basic Service provides continuous support coverage for 5 years, ensuring your non-critical systems remain supported throughout the service period with consistent access to technical resources and expertise.\u003c\/p\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41698892382283,"sku":"H98Z4E","price":9107.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-pointnext-tech-care-basic-5-year","provider":"TeciSoft","version":"1.0","type":"link"}