{"product_id":"hpe-foundation-care-next-business-day-service-5-years-prev-26313","title":"HPE Foundation Care Next Business Day Service - 5 Years","description":"\u003cdiv class=\"product-content\"\u003e\n\u003csection class=\"who-its-for\"\u003e\u003ch1\u003eHPE Foundation Care Next Business Day Service - 5 Years On-Site Support\u003c\/h1\u003e\n\u003cp\u003eThe \u003cstrong\u003eHPE Foundation Care Next Business Day Service\u003c\/strong\u003e is an \u003cstrong\u003eextended service agreement\u003c\/strong\u003e designed for organizations requiring reliable hardware support and rapid issue resolution. This comprehensive \u003cstrong\u003e5-year on-site support plan\u003c\/strong\u003e covers parts and labor for specified HPE infrastructure, ensuring your critical systems maintain maximum uptime. With \u003cstrong\u003e9x5 coverage\u003c\/strong\u003e and next business day response times, your IT team gains peace of mind knowing expert HPE-authorized technicians are ready to resolve hardware issues promptly. Perfect for enterprises, data centers, and mission-critical environments where downtime directly impacts business operations.\u003c\/p\u003e\u003c\/section\u003e\u003csection class=\"key-features\"\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-Year Extended Service Agreement\u003c\/strong\u003e — Long-term coverage for comprehensive hardware protection and support continuity\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOn-Site Parts and Labor Support\u003c\/strong\u003e — HPE technicians dispatch to your location with replacement components included\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNext Business Day Response Time\u003c\/strong\u003e — Rapid issue resolution minimizes operational disruption and system downtime\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e9x5 Coverage Window\u003c\/strong\u003e — Business hours support ensures assistance during critical operational periods\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHPE-Authorized Support\u003c\/strong\u003e — Factory-trained technicians with direct access to manufacturer resources and diagnostics\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eParts Replacement Included\u003c\/strong\u003e — No additional costs for hardware components needed to restore functionality\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Maintenance\u003c\/strong\u003e — Helps maintain product uptime through structured support protocols and preventive measures\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/section\u003e\u003csection class=\"technical-specs\"\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable border=\"1\" cellpadding=\"10\"\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer\u003c\/td\u003e\n\u003ctd\u003eHewlett Packard Enterprise (HPE)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Type\u003c\/td\u003e\n\u003ctd\u003eExtended Service Agreement - Parts and Labor\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eService Duration\u003c\/td\u003e\n\u003ctd\u003e5 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Model\u003c\/td\u003e\n\u003ctd\u003eOn-Site Hardware Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage Hours\u003c\/td\u003e\n\u003ctd\u003e9x5 (Business Hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eResponse Time\u003c\/td\u003e\n\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupported Part Numbers\u003c\/td\u003e\n\u003ctd\u003e868703-B21, 868704-B21, 868705-B21, 868706-B21, 875668-425, 875782-B21, 879938-B21\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eH7J32A5#ZE2\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eSupport Channel\u003c\/td\u003e\n\u003ctd\u003eHPE-Authorized Support Centers\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003c\/section\u003e\u003csection class=\"faq\"\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat does HPE Foundation Care Next Business Day Service cover?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eextended service agreement\u003c\/strong\u003e covers hardware parts replacement and on-site labor for 5 years. When hardware issues occur, HPE dispatches authorized technicians to your location with necessary replacement components, ensuring rapid restoration of your systems.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhat is the response time for on-site support?\u003c\/h3\u003e\n\u003cp\u003eThe \u003cstrong\u003eNext Business Day response time\u003c\/strong\u003e means HPE commits to dispatching a technician within one business day of your support request during the 9x5 coverage window, minimizing downtime for your critical infrastructure.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eHow long does the 5-year service agreement last?\u003c\/h3\u003e\n\u003cp\u003eThis service agreement provides continuous coverage for 5 years from the effective date, offering extended protection beyond standard manufacturer warranties and ensuring long-term support stability for your HPE hardware investment.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"faq-item\"\u003e\n\u003ch3\u003eWhich HPE products are eligible for this service?\u003c\/h3\u003e\n\u003cp\u003eThis \u003cstrong\u003eFoundation Care service\u003c\/strong\u003e applies to specific HPE part numbers including 868703-B21, 868704-B21, 868705-B21, 868706-B21, 875668-425, 875782-B21, and 879938-B21. Verify your equipment part number matches the supported list before purchase.\u003c\/p\u003e\n\u003c\/div\u003e\u003c\/section\u003e\n\u003c\/div\u003e","brand":"HEWLETT PACKARD ENTERPRISE","offers":[{"title":"Default Title","offer_id":41695696977995,"sku":"H7J32A5#ZE2","price":64925.0,"currency_code":"CAD","in_stock":true}],"url":"https:\/\/www.tecisoft.ca\/products\/hpe-foundation-care-next-business-day-service-5-years-prev-26313","provider":"TeciSoft","version":"1.0","type":"link"}